The customer service was wonderful
The customer service was wonderful. They were knowledgeable about the product. They made sure all my questions were answered. Overall these are great products at wholesale prices.
By Kevin S.
Saturday, November 7, 2026 · Customer reviews of US businesses
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Premium refurbished computer & technology at direct-to-you prices. Buy a desktop computer at InnovatePC & we will donate a computer to the charity CFY™.
InnovatePC (innovatepc.com) has 10 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
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The customer service was wonderful. They were knowledgeable about the product. They made sure all my questions were answered. Overall these are great products at wholesale prices.
By Kevin S.
After purchasing our 4th computer from InnovatePC, I can highly recommend them as your pre-owned computer shopping source. Pricing is typically 1/3 the cost of a comparable new computer. Their support is outstanding as well. One of the computers we received came with a problematic harddrive with a corrupted OS. I contacted InnovatePC's tech manager and he simply sent me a replacement drive already configured to our computer and told me that we could keep the old drive. The new drive was plug-and-play and worked like a charm. Bonus, now I have a 400 GB secondary drive for holding data. Job well done and we'll be back for more!
By Jed Z.
We have purchased thousands of dollars of computer equipment from InnovatePC. The top benefit is super deals on quality used equipment. They have been pleasant to work with. When I ask questions, it sometimes takes a lot of time to get an answer. It takes persistence and reminder emails to get an answer at times. But the bottom line is that I keep coming back for more from this company.
By Troy F.