Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
458 reviews
Innago Property Management SoftwareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Innago offers a cloud-based property management platform for landlords with small to midsize property portfolios. With Innago, users can collect rent, manage leases, collect signatures and manage tenants.From day one, we’ve met and collaborated with these small-to-mid-sized landlords to produce an application they actually want to use. We’ve avoided unnecessary features and focused on saving you time.Too many property management applications are overwhelming, bloated with features that drive up the cost and turn their software “solution” into a software problem.If you feel you’ve lost a competitive edge to larger landlords with modern features, or you simply want to streamline your rental management process, you’ve come to the right place.Our mission is to make renting simple, accessible, and affordable for landlords of any size.
Innago Property Management Software (innago.com) has 458 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
458 approved reviews, newest moderated first
I use this software to collect rent from my roommates since I'm sharing the property I own with 2 other people. I love that this software is a one-stop-shop for all of my needs, including lease agreements, background checks, rent collection, splitting utilities, and so much more.
By Pau R.
Couldn't be happier with my switch to Innago. My tenants love it, and it's free for me as a landlord. The best thing though is their customer support - they are always so quick to get back to me, which is unusual these days!
By Sara
I started using Innago a couple of months ago to manage my rental properties. What drew me to use Innago was the rent autopayment option for tenants, the ability to customize rental application questions, and the ability to manage tenant documents and signatures through the website. I really like how I can upload and share documents with tenants so they can have access to their signed documents, receipts, etc. at all times.
By Solace M.
After cozy was bought by apartments.com I switch to Innago after reviewing a few other products. I like Innago because it's the cheapest option that also supports ETF for rent payment, e-sign leases, and has a mobile app.
By Jacob B.
Great product. Extremely user friendly, efficient, and looks great! It was simple and easy to setup for all my needs. I use it every month and have no reason to look back!
By Sar G.
I'm a self-managing REI with 17 doors. I was a Cozy.co user for years but after they merged with Apartments.com it became apparent that I needed to move away from that platform. I researched and agonized over which platform to commit to but the more I tested Innago, the more obvious it became that it was the right choice for me. Pros: - It's free for landlords - the customer service is beyond expectation - it supports all of the tenant management features that are important in my business (tenant screening, online rent payment, cash payments via Chime, maintenance requests and tracking, easy billback for utility bills, etc.) - There are both desktop and mobile app versions for me and my tenants If you run into any shortcomings when trying out this platform, reach out to their support. There may already be a solution! They educated me on features that proved super valuable to me, that initially I didn't even know to look for :)
By Sugar Bay P.
Ease of use and great customer service. Many options as well for reporting and keeping track of tenants and rent.
By Kory M.
Small landlord - great app to collect rent with low fees
By Matt K.
