Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
458 reviews
Innago Property Management SoftwareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Innago offers a cloud-based property management platform for landlords with small to midsize property portfolios. With Innago, users can collect rent, manage leases, collect signatures and manage tenants.From day one, we’ve met and collaborated with these small-to-mid-sized landlords to produce an application they actually want to use. We’ve avoided unnecessary features and focused on saving you time.Too many property management applications are overwhelming, bloated with features that drive up the cost and turn their software “solution” into a software problem.If you feel you’ve lost a competitive edge to larger landlords with modern features, or you simply want to streamline your rental management process, you’ve come to the right place.Our mission is to make renting simple, accessible, and affordable for landlords of any size.
Innago Property Management Software (innago.com) has 458 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
458 approved reviews, newest moderated first
Innago is a great inexpensive software that's both easy to use and easy to understand. Within minutes, we were able to insert our recent properties into the Innago system and began receiving payments via the online portal.
By Deuene H.
Great software for all levels of business
By Cayden J.
Innago made my property management tasks easier to manage. It provided my tenants options while allowing me to be alerted when payments were made or maintenance requests were submitted. It is will maintained and is a minimal cost to the landlord. I recommend the product.
By Jimmy S.
Innago is my favorite landlord software solution. I did a lot of research on the different options and ended up switching from one of the big name dot com sites. The user interface is what wins this for me. Beautiful design all around. If there was an app to go along with it, it would be a total home run.
By Ryan
Excellent property management software!
By Livingtoday
I started using Innago when we bought our first tri-plex a last summer. I have had great success in managing now seven total properties, one ag parcel and 6 residential units. The property management helps me track tenant payments, maintenance requests, postings of available units and much more. I haven't used all the features yet, but everything I have used is fairly straight forward, and they have tutorials on everything that step you through how to do what you need to do. We just started encouraging our tenants to use the online payment feature, and that works great. I see when it is processing, it automatically logs the payment and the money goes straight to the bank, saving me time and effort. We will continue to encourage this moving forward. The posting process is super easy, and each unit I've posted I have multiple inquiries in a few days to weeks and filled them within two weeks so far. The only thing I wish is that they had an App for my phone as a landlord. It exists for the tenant, but don't know of one for the landlord yet. I highly recommend Innago for managing properties.
By Ryan K.
Pro: Love that it is Free to Landlords/property managers, and Easy to integrate with existing property management processes once a unit is rented. Easy to use, and love that it is accessible everywhere (I.e. has mobile app for both tenants and landlord/managers). It makes it super easy for Tenants to Pay rent each month, and worry free for landlords/property managers because it automatically invoices and reminds tenants each month. Like the Tenant - Landlord/property manager maintenance communication platform on the app - for example, tenants can upload pictures of any maintenance issues, and landlords/managers would immediately get an alert and see what’re issues. Good customer service - very responsive. When you call, there’s always a human answering questions. Con: Expense tracking could be improved - for example to be more customized to tax categorizations customized for landlords. Downloading reports/stats can be clunky and slow. Overall: A great App to manage Rent Payments and Communications between Landlord/Property Manager and Tenant. Wonderful customer service. Highly recommend it.
By Rental M.
I have been using Innago for awhile now. The software is great, as I can customize it to how my leases are written, everything is in one place, the billing function is great and I can easily see what is happening at a glance. Tenants love everything being in one place, being able to setup auto pay, having maintenance requests within the portal. And at the end of the year, keeping track of income and expenses within Innago makes tax time a breeze. I have absolutely no regrets, recommend Innago to my other landlord friends, and their customer service is fantastic!
By Christian F.
