Inked GamingReviews of inkedgaming.com

I have had no update on my order after over a month. I got one email a month ago saying my stuff should ship within 1 to 2 weeks so I didn't think anything of it, but then I tried multiple times to contact them for updates about it to no avail I have not got a single response on the website using the chat or emailing support.

I ordered a custom playmat and they sent me entirely the wrong order. I contacted customer service immediately and told them of the problem. They asked me to send a picture of the incorrect order and I did so immediately, the same day they asked for it, sent to both the email string with customer service, and also in their website's chat feature. I was completely ignored for over a week. After over a week of waiting for a reply, I reached out again, asking for an update, and still nothing. Yet more days later I wrote back stating that I just want a refund now, since it was clear they had no interest in fixing their error. I received a reply back that same day, confirming they were processing a refund. Weird how that works. This company is a joke and they don't care about their customers. Don't give them a single cent of your money.

Don't trust Inked Gaming, Bankruptcy, No Communication, No Refunds. As of Feb 2025, they have declared chapter 11 bankruptcy. This is for the people who ordered after Feb 2025 and beyond. It is pretty shady to not say on social media you are choosing bankruptcy, like what dude? I say chargeback as soon as you can because most likely you won't be getting orders for another year or so depending on their slowness. No Communication from the staff as they have all been laid off. Major Buyer Beware Avoid. Since Trustpilot doesn't allow links and their AI is strict even allowing sources to add credibility to my review, they removed my first version of the review. Do your research since I clearly can't provide it due to Trustpilot.

This worst company I have ever delt with. I placed an order in December, 12th 2025 as a Christmas gift that should have arrived in 2-3 weeks. I didn't hear anything from the company for months and honestly forgot about the order. When I finally followed up in March 18th, 2026, the companies owner, Thomas, replied with "Your has been waiting way too long, and I'm sorry for that. I want to give you two options so you can decide what works best for you: I can flag your order for priority fulfillment and get it out to you as soon as possible. I can issue you a full refund if you'd rather not wait any longer. Just let me know which you'd prefer and I'll take care of it right away. Thomas Pool Inked Gaming". I asked to ship it, he then did nothing. I continued to follow up every 2 week up until now- May 26th, 2026. I has been 165 days of trying to get a $30 playmat from this terrible, incapable company. At first I appreciated Thomas reaching out, but then he would take weeks to get back to me- if he ever did. Every time I would follow up with him, he would send me the exact same email back saying I could choose a refund or to ship it, and I continued to pick ship the item with no avail. The last email I sent him was May 4th, I have yet to get a reply still. Terrible costumer service, terrible communication, this should not be a company. Save your money, order from anyone else.

Made an order back in Feb, contacted company by mail a few times and got a standard message about my order being sent out soon. Finally fed up and will be issuing a charge back. Do not use this company.

I was hesitant to make a purchase from Inked Gaming because I found a post on reddit that was very negative. I decided to take the risk and buy a custom play mat anyways and was was NOT disappointed! They had a bit of a backlog so the process took about two weeks but that was perfect for me because as I waited I hit on an idea for even better game mat art. I asked them to hold off on making my mat while I took a week or two to edit some nice artwork and they held off the process until I had the art just the way I wanted it and submitted the picture through Email. When the game mat arrived it turned out they'd used the original artwork I sent rather than the one in the email. I emailed them back and they answered within about 2 hours saying they'd make up the game mat with the second art I submitted and I could keep the mat I already got. The quality of the mat is excellent with crisp, clear printing. The customer service was excellent and communicative and happy to work with me to get the game mat just the way I wanted. The time for making and shipping the order was maybe two weeks with the backlog which wasn't bad at all. I would highly recommend Inked Gaming!

Ordered a playmat in April and it told me it would arrive by May 8th, and I needed it for a event that's on June 6th. May 1st, they let me know they were experiencing some delays and it'll take another 2 weeks. I said it was fine as i didn't need it till June 6th I did order it early anyway just in case. May 20th comes around and still nothing, so i reached out and get in contact with them asking for an update and stating i need the playmat by June 6th. Get a response from the same person saying it'll be out in 2 weeks telling me that June 6th is just an unrealistic deadline... and if they wanted to make it possible HAD to send it out by the end of the week which was impossible to do in such little time. Making it sound like they haven't even started making the playmat (over a month after i ordered it) I told them its unprofessional and inappropriate they havent even started and its gonna take them more than 2 months after guaranteeing me arrival by May 8th. They have since ghosted me :D I used to hear nothing but good things about this company but now im seeing nothing but negative reviews almost like they sold out :(

Placed my order 8 months ago and haven't received a single update. Initially e-mailed customer support and didn't hear back from them either. Looking at their website now the button to contact support no longer works. Please don't waste your money like I did!