Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
566 reviews
Infinity Insurance Agency, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Finding affordable car insurance that fits your budget doesn’t have to be difficult. With IIA, we can help you shop around with our 20+ carriers and locate a policy that aligns with your coverage requirements. Whether you’re looking for minimum liability, full coverage, or something in between, our friendly, experienced team can help guide you through your insurance journey.
Infinity Insurance Agency, Inc. (infinityauto.com) has 566 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
566 approved reviews, newest moderated first
They made it really easy and really quick for me to get good insurance at a good price! Thank you infinity!
By James S.
Response from Infinity Insurance Agency, Inc.· Jan 30, 2018
Thank you James for being our valued customer, and for the kind review. Have a nice day, sir.
Amazing staff. Took time to understand my needs and work their magic to fit my out of pocket cost. Review my policy so I can have an understanding of what I was getting. I would recommend this insurance company to a friend in need.
By Ingrid B.
Response from Infinity Insurance Agency, Inc.· Jan 30, 2018
Thank you Ms. Bainton for your kind review. We are happy to have you as our customer. Have a wonderful day.
Very professional and helpful
By Eyvette E.
Response from Infinity Insurance Agency, Inc.· Jan 30, 2018
Thank you Eyvette for your review. Have a great day.
Great Customer Service!
By Cynthia S.
Response from Infinity Insurance Agency, Inc.· Jan 26, 2018
Good Morning, Thank you for your review Ms. Salas. Have a great day!
Customer service agent I spoke to was excellent and addressed all my issues
By John G.
Response from Infinity Insurance Agency, Inc.· Jan 26, 2018
Thank you Mr. Glessner for being our loyal customer and for your the kind review. Have an excellent day!
They were very straight forward and professional. I will not have a problem referring family or friends.
By Lorisa J.
Response from Infinity Insurance Agency, Inc.· Jan 25, 2018
Thank you Lorisa for being our loyal customer and for your kind review. Have an excellent day!
This insurance is trash
By Andres G.
Response from Infinity Insurance Agency, Inc.· Jan 25, 2018
Good Morning, Mr. Gomez. We're sorry to hear about your negative experience. It's definitely not the experience we want anyone to have. Please send us your policy/claim number and a short description of the issue to [email protected] for further review. Thank you for your time and have a nice day.
I have had a great experience with this insurance. It’s very affordable and dependable.
By Mekalia C.
Response from Infinity Insurance Agency, Inc.· Jan 24, 2018
Good Afternoon Mekalia, Thank you for your review and have a great day.
