Industry WestReviews of industrywest.com

We only received one of the two items we paid for. We have emailed every listed email address with no response and no phone numbers to call.

I reached out for help. No reply

Shipment never arrived. I’ve been trying to contact industry west about this multiple times through different venues and I always am told I’ll hear back in 48 hours but no one has ever reached out beyond that. (Shipment said it was sent, but never delivered. I’ll be attempting a charge back and will never buy from or recommend this brand again)

You can never get a response from these guys. Ordered multiple times and they wont replace damaged pieces either. Terrible Customer Service

No response. No number to call. They have my money and I have nothing to show for it.

We did not get our full order and it took you all over 3 weeks to ship it and it only shipped after I contacted you several times with no response.

Shipping was later than estimated, but otherwise good

Terrible. Google this company. Never sent sofa. Had to call Amex to dispute.