Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
308 reviews
IncredibleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.
Incredible (incrediblephones.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 271 reviews with 5 stars · Clear filters
Very pleased with refurbished iPhone. We just needed a phone for someone who seldom uses a cell phone and didn't want to pay top dollar for a new model. The phone we received was priced right, in very good condition and even came with a case that we didn't expect. The selection of phones was great, ordering was simple and easy, and delivery was right on time. We would definitely order from Incredible again!
By Jodie N.
Iphone quit unexpectedly, new one arrived early and works perfectly.
By August F.
Nice! I'll purchase again!
By Eric W.
This was a gift and it seems my friend is very happy with it.
By We
Went above and beyond.
By R. Lee T.
Easy and informative website, super quick shipping. Highly recommend!
By stephanie M.
Though I didn't get the color iphone 8 I ordered, I am certain they sent me the white one because it was in better condition, caring about what you send your customers is important, great job, thanks!
By Michael M.
The product was in perfect condition, I love it! Would recommend
By Ronni C.
