Very good customer service
Very good customer service, extremely polite and very helpful to resolve issues.Very grateful 😊
By Paula T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
129 reviews
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Imperialwins is listed under Banking & Money.
Imperialwins (imperialwins.com) has 129 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
129 approved reviews, newest moderated first
Very good customer service, extremely polite and very helpful to resolve issues.Very grateful 😊
By Paula T.
They are also awesome casino site just make sure you check if they have maintenance happening on a bonus before depositing
By Mackenzie S.
Great super fast solutions
By Miguel M.
Got everything sorted in end
By Becky A.
Efficiency, great customer service!
By Juliano S.
I've been trying to upload my documents for verification of my withdrawal...can anyone help??
By Malcolm P.
Great customer service answered my questions and love the games on there heaps of variety
By Tanya
I seriously enjoy everything but certain things is a no go I can't buy as voucher I can't even spin my free spins I put several complaints in but not fix yet always same answers and waiting period to long
By Burchell