Imperfect FoodsReviews of imperfectfoods.com

I can see where each small imperfection is in my food, and it doesn't detract from their tastiness or appeal at all. The smell when you open the box is marvelous, and the produce is beautiful. Highly recommend.

First, I received a shipment I did not shop for or authorize. I contacted customer service and they graciously refunded my money-said to refuse or keep the products. That is where my good feelings about this end. I opened the box and everything was wet, either from the thawed out ice pack, the bloody chicken that was thawed and leaked all over, or the smashed oranges that were in the box. Not only was this $50 shipment unauthorized, it was unsanitary and most probably was unsafe. Needless to say, everything went in the trash. Stay away!!

I was just about to sign up and I'm so grateful I read the reviews. The same problems stated in reviews over and over don't lie. It's actually quite disturbing that a company would value customers as little as they clearly do.

Want to know the reality of what its like working at imperfect foods? There is garbage laying around everywhere. Oh and the food isn't even all "imperfect." They also dont reuse ice packs or boxes like they claim to customers they just let them pile up around the warehouse. There is tons of plastic waste here which seems very counterproductive to the mission. Along with the fact that they don't invest in workers, they would rather have all temporary workers so they don't have to pay benefits. There is alcohol and drug bags all over the parking lot. We even found a used condom inside, nice right? There isn't even enough parking for employees. Imperfect Foods completely lacks integrity. They have compromised their so called "values" trying to become profitable. Corporate greed at its finest. There are no standards at this company, purely just trying to make money off people who think they're doing something good for the planet but creating tons of inorganic waste in the process. It's called #greenwashing look it up.

I have heard great things about this service, so I was excited to try. I get imperfect, but inedible is not acceptable. I had mushy strawberries that I will be surprised if they last more than a day. The cherries were the same and had growths on them that weren’t imperfect, they were rotten. My eggs showed up broken and stuff that was supposed to be on ice was just thrown on top of the cooler bag and not put inside. I was very disappointed and canceled my subscription after one box

SCAM!!! They will process your order even if you don’t check out. Read the fine print. Cancellation is virtually impossible. You will have to contact your bank to stop payment. I have reported them to the Better Business Bureau. I see they respond to everyone with the same automated message, it’s BS too. They don’t fix anything.

I tried them for about a month. I thought it might be a good alternative to grocery shopping. Right from the beginning I could see that certain things were just not worth it. The packaged meats were always good, but the fish was not. The cherry tomatoes were fresh, but had absolutely no flavor. Often times I'd order two oranges and only get one or after planning a meal around a certain product is get an email after it was too late to do anything that the item was going to be missing from my order. Shrimp came leaking one time, had rotten potatoes several times, a rotten cucumber, bad mushrooms. Customer service was fine about refunding me, but overall, nothing got better. I was always opening the boxes wondering what would be wrong this time. It defeated the purpose of me trying to avoid the stores because I'd have to go out and buy the missing it spoiled items. After I cancelled it really annoyed me that a week or two later,instead of earnestly trying to understand why I stopped using them they just kept bombarding me with emails to rejoin into I had to send them to spam.

Received only one out of two boxes. I was missing eight items in total. Customer service only credited me for 10 out of 20 bucks worth of food that was missing because I used a promotion code. Mind you they charged me 51 bucks for receiving about 30 dollars worth of food. I'm kind of annoyed...