Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
266 reviews
Imagine Cruising USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2011, we’re an award-winning travel company with offices worldwide, specializing in premium cruise vacations. Our carefully crafted journeys pair luxury cruises with immersive tours, iconic rail expeditions, exclusive events, and stays in world-class hotels. Designed by our in-house experts with exceptional care and attention to detail, every vacation delivers unique adventures, unforgettable moments, and lasting memories—offering so much more than just a cruise.
Imagine Cruising USA (imaginecruising.com) has 266 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
266 approved reviews, newest moderated first
Great trip and the TA’s are awesome.
By Bonnie M.
Response from Imagine Cruising USA· Jul 13, 2026
We're so glad you enjoyed your trip and found our team awesome. Thank you for sharing your positive feedback with us!
Oliver was terrific to deal with. I had quite a few questions, and Oliver answered them quickly and thoroughly . We compared this trip with other offerings in Greece and thought that it was a very good value.
By PAguy
Response from Imagine Cruising USA· Jul 13, 2026
We're delighted to hear that Oliver handled your inquiries promptly and comprehensively. It's wonderful to know you found the trip to be an excellent value compared to other options.
great booking agent, very knowledgeable, helpful, friendly. made us feel like we were important.
By Jan W.
Response from Imagine Cruising USA· Jul 13, 2026
We're so glad we could make you feel important and provide a knowledgeable, helpful, and friendly booking experience. Thank you for your kind words!
Sebastian was very helpful with getting me details of a couple trips that we were interested in. He explained everything in detail and answered all of my questions
By customer B.
Response from Imagine Cruising USA· Jul 13, 2026
We're so glad to hear that you found the information for your trips helpful and that all your questions were answered in detail. We appreciate your positive feedback!
They have been helpful in many aspects.
By Lynn G.
Response from Imagine Cruising USA· Jul 9, 2026
Thank you for your positive feedback!
Helpful agent. Very detailed summary of tour and payment options.
By customer
Response from Imagine Cruising USA· Jul 9, 2026
We're so happy to hear our team provided a detailed summary of the tour and payment options. Thank you for your kind words!
Our initial visit was very good. We are looking forward to trip and working on all the questions we have.
By Bert
Response from Imagine Cruising USA· Jul 8, 2026
We are so glad your initial visit was good! We look forward to assisting with all your questions for your upcoming trip.
Jonathon was very professional and patient throughout the process. He was knowledgeable about the travel package and was helpful when I needed to sign some electronic documents. He gave excellent advice regarding travel insurance.
By Ed J.
Response from Imagine Cruising USA· Jul 8, 2026
We are delighted to hear about your positive experience and that Jonathan provided excellent service and advice. Thank you for sharing your kind words!
