IHOPReviews of ihop.com

We went to the Ihop on sherry road it was nice really enjoyed our server bernardo..he really made my elderly mom Feel special..melted her butter for her warmed her water was really great to see one care..thank you Sir

Table was wet. We had to use our napkins to wipe it dry. Waitress was hurrying even though not many less than 10 in the restaurant. We needed more napkins so 5 minutes later she flipped them on the table and rushed on. Probably the last time dining here.

I often visit the IHOP in Fairfax, VA, late at night several times each month because it’s the only place in the area that allows dine-in so late. Usually, I have good experiences, but this time I was really disappointed. I ordered the Chicken Fajita Omelette, which I’ve enjoyed before, but when it arrived, it wasn’t right. At first, it looked fine because of the toppings, but when I cut into it, I found there was no filling inside at all. Everything that should have been inside was missing and just placed on top, making the omelette look smaller than usual. They also forgot to include the salsa. I understand the restaurant was busy with a large group, and I didn’t mind waiting, but the food quality should still be consistent. Since I’ve ordered this omelette before and it was much better, I know this isn’t how it’s supposed to be. For $16.59, I expected to get what the menu listed, but I left very disappointed.

If I could leave this company a big fat zero I’d gladly do so! Horrible isn’t the word!! The entire company from the servers to the managers up to the corporate chain just garbage. I went into the ofallon il location with my family and the server being inattentive dropped hot cocoa all over my grandson burning his ear and ruining his white shirt. The food was late and disgusting. I reached out the the manager who couldn’t be bothered about checking on the baby and asked how the food was blaming the one server but not so much as mentioning the girl who burned my grandson then I had over a month of calls and emails that went unanswered up until a Melissa Jackson over at 314-324-3214 called stating she had been on vacation ( so professional) like I care! Promised an email with resolution same day to just ghost me and I called again guest relations a Jill sounded shocked promised this would be handled only to ghost me as well! Topper here, they closed my injury case because it wouldn’t be beneficial to continue on with it! Stay away go to Dennys save you the stress you’ll get treated like a human instead of a wallet!

Mixed up items in our order with someone else's. We had ordered it via Door Dash. When we called the restaurant they told us to bring it in for them to correct it. Why should we do that as we had paid for delivery?

DO NOT used this place! Less than one third of our order was served, they refused to fulfill the complete order, refused to refund our money. Extreme shrink-flation (the part of the order that did make it out was child sized, at full price) and thievery. Strongly advise avoiding this place at all costs, they will steal your money!

Our waitress Dani was great, the eggs and crepe's were perfect and everyone at the I-Hop on Broadway is always a great experience.

The waitresses are rude and are not happy to work there at all. We were eating slowly and she came up to us to ask if we could just pay already and what kind of tip we would give her. Now more about the food itself, since it’s a fast food restaurant. One thing, disgusting. I have stomach issues so I knew that there would be a problem with the food. I couldn’t even eat all of it. But my sister who doesn’t have any issues did have them after she ate the food. We both sat on that toilet. And for me it was coming out both ways.