iFabricReviews of ifabric.com

I ordered vinyl kits for my FL room windows on the 18th. They said they would send it on Monday because it was late on a Friday. They said I should have it by Wednesday. I've tried calling and there mailbox is full. What gives??? What's my order?

I think the positive reviews here are posted by the people who are behind this scam. I’ve been trying for several weeks to get them on the phone distance specific questions about a vinyl that they offer unfortunately, I keep getting the same BS that their phone system is being updated. Evidently this has been going on forever because look at the reviews below about the phone system being updated or the answering machine is full. This is exactly the response as I get even the chat, but doesn’t respond to your Answers. It’s all nonsense. This is a bogus company probably run by somebody in China selling Chinese goods that are crap anyway I moved on do yourself a favor and don’t deal with these people. There’s something radically wrong going on here.

Found a fabric I liked on ifabric. Placed my order but almost immediately followed up with an email inquiring on sizing of sequins on the fabric (requesting that if they were too large I simply be refunded). The email went unanswered and instead about tracking number was added to my order. No problem, except that the tracking number was changed multiple times by the company and the package never actually made it to UPS. A "$0.00" credit was then posted to my checking account from the company. I emailed a second time, about the supposed refund and lack of response. Again, no answer. Only after I sent a third email this morning, telling them I will be reporting them to the BBB and FTC if the tracking either doesn't post or the order was not refunded. Only then did they reply to my email letting me know I was refunded. The refund posted to my account within hours. TLDR: S H A D Y. Not even worth the hassle for the semi-low prices. If you have a local fabric wholesaler, stop in and see if they can't help you better than these jokers.

Terrible customer service. I placed an order and several days after asked when it was going to ship. They lied and said it would ship that day. A couple days later I emailed them again, as my order still hadn't shipped. Instead of offering any help they canceled my order.

I ordered a swatch of satin for a flower girl dress. The swatch cost $9.00 to ship. Then I saw a few more fabrics that might work, so tried to contact them via phone and email for DAYS. Phone went to machine that said full, no messages. I tried many times in the day. I sent at least 2 emails trying to see if I could add to my order. No response. Then, 4 days later, the swatch shipped. Now I see I am getting credited the amount. Not sure if this means I am getting nothing. Oh well....terrible customer service....really none.

Needs a score of 0! Sent the wrong fabric after a 5 week delay. I returned the fabric. Since then the company will not respond in any way. NO ANSWER ON PHONE NO CHAT RESPONSE NO ANSWER TO MULTIPLE EMAILS. All I want is proof that they issued the refund that they said they processed in January.

In the process now of trying to find out where my order is I will be disputing the transaction if i don't hear from them TOMORROW!..UPS SAYS LABEL CREATED BUT THEY DO NOT HAVE THE ORDER. HOW IS THAT POSSIBLE...NO ONE ANSWERS PHONE.( Been calling for days)all to be sent to voicemail. I SENT EMAILS ALL JUST TO SAY SOMEONE WILL RESPOND WHEN THEY GET A CHANCE???? HOW IS THAT GOOD BUSINESS..its the 26th of Feb and ordered on the 10th!! I have never had a order even in California to take this long getting to me..sooo disappointed

TERRIBLE. Do not shop here Absolutely horrible customer service. I received a notice my order shipped 2 weeks ago, however, the tracking number stated the order sat in "label created" for the entire 2 weeks. I had to contact customer service several times to finally get my order shipped. They refused to tell me where my order was, they only finally decided to actually ship it after I emailed and then treated me like I was stupid. They will try to call you a liar when you review them, if you order from them screenshot and save EVER interaction with them.