IdyllproductsReviews of idyllproducts.com

quick response and resolution to a fix that was requested

This 👏🏻 thing 👏🏻 rips! Top notch cleaner and top notch customer support. I take it with me every time I travel and can't imagine not having one. I can't believe I settled for just the cleaner tablets before. Would absolutely recommend!

The Ultrapod is fantastic! I waited a long time because of supply chain issues, but it was worth the wait. Once I did a 1st time deep cleaning or several cycles, my daily routine only needs 1 quick cycle. Customer service is just as great. I asked many questions and received all my answers and tips for better cleaning, efficient use of the powder and other great uses for the enzymes.

Love the Ultrapod! Our night guards are so much cleaner now.

One year ago, UPS lost my package and I began a very long claim process. Sebastien, the person behind Idyllproducts.com, was sportive throughout the entire process and today I have finally received my Ultrapod! Sébastien was even so kind as to send the newest model instead of the old model I had previously purchased. I am extremely happy with the customer service of this brand and I am also very satisfied with the results the Ultrapod delivers. I cannot recommend it enough :) Thank you very much again for your patience and help!

Customer service was easy to get a hold of and took care of the issue promptly. I hadn’t received an outstanding item from my purchase months prior. It was a pre-order. I emailed and got a quick response and by the next week, the item was delivered. Super easy, very professional, and I really like their product for at home and travel use to keep my retainers clean.

I received mine about a week ago. So far so good, it does a great job cleaning my retainer. And it doesn't overheat the water. I'd say one of its best advantages is the price. The price / quality ratio looks great to me compared to other offers on market. The only (minor) weakness I've observed is the lid: sometimes it can be a bit hard to close it properly. And if you don't, water might get out of the container. Also the website could use some more work.

good communication and customer service!