Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
463 reviews
IdentityIQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
IdentityIQ (identityiq.com) has 463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
463 approved reviews, newest moderated first
Vikram was very clear and adequate in helping me with my problem. Even followed up and made sure i knew to contact him any time with questions or for guidance
By Brittany R.
Response from IdentityIQ· Feb 21, 2023
Thank you for your review, Brittany! We will let Vikram know what a great job he's doing!
The agent was very knowledgeable, personable, and very helpful. She answered my questions and provided great feedback as I needed during the process.
By Arthur J.
Response from IdentityIQ· Feb 16, 2023
Thank you for your review! Our 100% U.S.-based customer service is always happy to assist!
They were able to take care of what u asked for without me having to login to do it myself.
By K. T. H.
Response from IdentityIQ· Feb 14, 2023
Thank you for your review! Our 100% U.S.-based customer service is always happy to assist!
I was a victim of a rental scam. The lady required my credit score and sent me a link to myrocketcreditscores.com, which when I clicked on it, said it was affiliated with IdentityIQ. I checked them out and Google said they're legit when they really aren't. So now my identity has possibly been stolen and I don't know what to do. I am livid. Avoid this scam site at all costs!!!!
By Laura
Response from IdentityIQ· Feb 13, 2023
Thank you for your review. We apologize for your experience. IdentityIQ services are not advertised or promoted on Craigslist, Indeed, Zillow or similar sites that request credit information to verify employment or qualifying for a new rental agreement. If you are enrolling in IdentityIQ services because you were told to do so for verification of employment, rental agreement qualification or something similar, it is potentially a scam. Please report the possible scam to us by giving us a call at 877-875-4347. We are aware of advertisers that are not legitimate and may be trying to obtain your credit information and identity for unlawful purposes.
Very helpful and courteous
By Velma A.
Response from IdentityIQ· Feb 9, 2023
Thank you for your review, Velma! We are happy to help.
Deja was patient, honest, thorough and pleasant.
By Mercedes
Response from IdentityIQ· Feb 8, 2023
Thank you for your review! We are pleased to hear you had an awesome experience with Deja! Our team is always happy to assist.
Agent was quick and thorough and resolved my issue with no hassle.
By Neko W.
Response from IdentityIQ· Feb 7, 2023
Thank you for your review! Our 100% U.S.-based customer service is always happy to assist!
The guy who helped me was patient and very knowledgeable.I couldn't get into my account and have been calling and speaking with different people and know one could help or did the typical pass of.My customer service rep would not get off the phone until it was fixed.My experience today was amazing because of him.
By Jay On O.
Response from IdentityIQ· Feb 6, 2023
Thank you for your review! We are happy to hear you had such a great experience with our team!
