Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are IDefinewig, a customer-focused brand dedicated to delivering high-quality, affordable human hair wigs worldwide. We specialize in 100% unprocessed virgin human hair products designed to provide a natural look, realistic hairline, and long-lasting durability.As a direct-to-consumer company, we operate our own factories and supply chain, allowing us to offer premium wigs at competitive prices without compromising quality. Our products are versatile—customers can style, dye, or customize them freely to match their personal preferences and occasions.We are committed to authenticity and transparency: all product images and reviews reflect real customer experiences. With a strong focus on service, we provide hassle-free returns, responsive support, and reliable global shipping.At IDefinewig, our mission is simple: to empower every customer with beautiful, natural-looking wigs that enhance confidence while delivering exceptional value and a seamless shopping experience.
Idefinewig (idefinewig.com) has 626 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
626 approved reviews, newest moderated first
Awesome lightweight wigs, made with beautiful, quality hair! So many styles to choose from. Easy ordering, and fast shipping! I have bought several wigs from this company, and never had an issue with any of them. Love this company. 🫶
By CC
Great prices, great choices.
By Zoo
I ordered a wig about 3 weeks ago. I have not received it. I have call the company numerous times no answer. I have emailed as well, no reply. No good company to deal with. I would like to get my money back, over a $100, but no one responds. Never again and I won’t recommend they company to anyone
By Vera H.
I was recently ripped off by a wig company! When I ran across your sight it felt different trustworthy! The process was easy. When I receive my unit I will know for sure if you will be my go to! Thank you, JD
By Janet
I need my money back. The wig was not the same in the picture.
By Angelia C.
Just horrible, nothing but false advertising because they already know they don't have what they are advertising it should be criminal. This is the second time; the first time I just kept the product because who wants to return. The second time I refused, I sent it back as they instructed, I refused to settle for a credit, and I still have not received the refund to date after returning the product. So now I've paid for something I don't even have CRIMINAL! My advice would be to anyone this is not the site to use period!!!!!!!!
By Debra R.
I love the style of the wig and the natural look that it gives.
By Audrey S.
Goede kwaliteit haar. Fijn dat je ook de juiste hoofdmaat kunt bestellen. Snelle levering en goede klantenservice.
By joyce V.
