Shaun at Ideal auto protect was very…
Shaun at Ideal auto protect was very professional and worked with me and made me feel 100% satisfied. Thank you
By Bill A.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
283 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide extended vehicle protection plans for your new and used vehicles.
iDeal Auto Protect (idealautoprotect.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 239 reviews with 5 stars · Clear filters
Shaun at Ideal auto protect was very professional and worked with me and made me feel 100% satisfied. Thank you
By Bill A.
Great customer service!!!!
By Ms. M.
Acct rep explained everything thoroughly and was very professional
By Mr. C.
Shaun Michaels ROCKED IT. In my initial inquiry call, he made sure I understood the couple of important things that made iDeal stand apart from its competition and I quickly realized I’d found the best warranty available (and trust me, I’d been doing my homework). Shaun addressed all of my follow up questions as well. I didn’t like all of his answers but he explained very clearly why the answer couldn’t be any different. I really appreciated his clarity and candor. Very pleased with my contract.
By James
The sale reps from the iDeal Auto Protect were professional and easy to work with. Shaun Michaels was very patient to answer every question I have.
By Nan Z.
Was very patient, willing to help and find the best plan that fit my needs
By Mrs. M.
I want to say thank you to Michael Steele who handles veterans affairs for Ideal Auto Potect. Being a vet himself as am I he has helped me secure the best policy available and believe me when I tell you I searched everywhere.Their prices are great as is their coverage. After following his advice to do my due diligence no matter whom I choseI could not find a single bad report with the better business bureau, consumer affairs or anywhere else. I highly recommend this company for veterans or anyone else.
By Josie G.
Shaun was patient and explained everything clearly. Just bought the plan so can't comment on anything except my experience with the sales aspect, but think things will be great.
By Stephen T.