5 stars
Great customer service on the phone. I was given a good deal for my 2014 Ford focus
By Natalie U.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide extended vehicle protection plans for your new and used vehicles.
iDeal Auto Protect (idealautoprotect.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 239 reviews with 5 stars · Clear filters
Great customer service on the phone. I was given a good deal for my 2014 Ford focus
By Natalie U.
I received an extended warranty on my new Mercedes. Zach was a huge help to us. He instructed us with the right plan that suited us and went over every detail possible. I highly recommend there service. Thank you Zach for your help
By Christopher A.
No complaint. All good
By Jack
It was a pleasure dealing with Sean Michaels. A true pro!
By Topanga
My sales associate Shaun Michaels is amazing. He assisted me with utmost diligence. I am very happy.
By The Reyes F.
Shaun was very helpful and polite
By Betty N.
COMPLETE PROFESSIONALS UNDERSTANDING TO THE EVERYDAY PERSON LIVING PAY CHECK TO PAY CHECK OUTSTANDING CUSTOMER SERVICE HIGHLY RECOMMENDED
By Ortencia B.
We are a repair shop in Florida and we just completed our first claim process with ideal. Here is what we experienced. 1) Customer came in with problems to their Bentley. We called the warranty company to get the process. 2) we diagnosed the vehicle and explained the issues to ideal. 3) it was determined that the vacuum pump needed to be replaced. 4) we submitted the hourly rate, labor and part cost to ideal and they approved this claim. 5) we were paid promptly when the repair was done and the customer was given his vehicle back in great working condition. We recommend ideal auto protect to anyone who needs a warranty. i have not seen a warranty company like this who pays so quick and had knowledgeable claims representatives. We thank Kevin at ideal for his attention and helping work this claim in a quick manner.
By Pat