Had a problem in that I could not use…
Had a problem in that I could not use the filters. Iris took care of it in a very professional and expedient manner!
By Gil
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
416 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps.With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
ICEPURE (icepurefilter.com) has 416 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 299 reviews with 5 stars · Clear filters
Had a problem in that I could not use the filters. Iris took care of it in a very professional and expedient manner!
By Gil
love the product so will order again soon
By Jill B.
We received our filters earlier than expected. We are happy with our purchase.
By Berta
Parts arrived on or before due date in fine condition. Customer service provided a very clear video on how to install them.
By Herb P.
This product is great! No issues with function unlike the ICEMAN we previous owned and returned.
By Debbie G.
The only Filter that fits our refrigerator. And they are cheaper than the ones available at our home improvement store. Communication that filters had shipped could be improved upon.
By Marcia S.
Easy to order, arrived on time and low price.
By Zvonko Y.
I expected the product to arrive like after a week or two… was less then 48 hours later. Was amazing. The machine works great, i definitely use the ice maker / crusher more then just getting water but then the ice cold water thats always available. I definitely drink way more water now that ever before which is what i needed.
By Sagar J.