Confidence
The Technician was very efficient and knowledgeable about his task and how to install and operate it.
By David A.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
416 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps.With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
ICEPURE (icepurefilter.com) has 416 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 299 reviews with 5 stars · Clear filters
The Technician was very efficient and knowledgeable about his task and how to install and operate it.
By David A.
I would order from this company again. I purchased from the Ice Pure filters website. The filter keys I ordered from my Samsung water filter arrived exactly as ordered within 7-10 days. I placed the same order twice. I contacted them by email, and was able to return one of the orders, and received a full credit card credit within a few weeks. I would order from this company again.
By D D.
Great product, fast delivery
By John H.
Great price and quick shipping
By HEIDI B.
Easy to install ! Great product.
By Alice B.
Fair price and speedy shipping and delivery.
By annoymous
FANTASTIC CUSTOMER SERVICE ! I was shipped 2 instead of 3 frig filters. Someone had obviously pinched the third one. Emailed customer service, and they gave me several options. Additional filters were sent, received, and I am a very happy customer who will continue to order again in the future! Wonderful company !
By Elliott A.
Have ordered these filters before and they perform well.
By Edward M.