Iced Out GeneticsReviews of icedoutgenetics.com

Placed an order on May 13, 2025 . It was in "process" according to their system until May 28. It changed on that date to say "order completed" meaning it was passed to the USPS. Now the system says they have printed a label for shipment on the USPS site and it has been that way since May 28. It is now June 4th and they appear to still be working on the label. Nothing has changed. The e-mail address on the Iced Out Genetics site does not work. I was, however able to reach a young lady on the phone on Fri, May 23 who promised it would be shipped on May 26. It was transitioned to USPS on May 28, but although the label was printed on that date, it is not clear it has been transferred to USPS. I have ordered from Iced Out three times now, this is the fourth, and their delivery process has been very slow in the past, but this is extraordinary. I am sad because their product is good. I will give them 9 more days to get the shipment to me, but will cancel my payment with my credit card company on June 14...one month from initial order. uThe e-mail address listed under customer service does not work

I ordered ,never received anything.then my identity was stolen.they are thieves

Warning do not use this company!!! Ordered sample on April 30, 2025. Never received it and customer service stated they would do everything they could to ship the sample. Still waiting!! Find a more reputable supplier.

I placed an order on April15, which arrived in five (5) days. I then placed an order on April 25, that I have still not received. Customer service assured me they would include an extra gram to compensate for the delay. A third order placed on May 6 is listed as "label created; awaiting shipment." Customer service informed me neither order has shipped. No one has responded to the three (3) emails I have sent. I keep calling and am told to be patient. If I do not receive these two orders within the week, I will dispute the charges with my credit card company then find a reliable online company to purchase from. I do not know how IcedOutGenetics can remain in business with such careless customer service.

Ordered a week ago. Paid their invoice. Zero communication. All phone calls go to voicemail. Contact info on the website is broken. Emails are all unresponsive. They will delete negative messages on their social media and will not respond to DM's. Do NOT order from here.

THIS PLACE IS A SCAM!!!! BEWARE!! Placed an order online last Saturday and paid via Zelle. Received an email stating that the funds had been received by a Philip Koeckritz(no idea who the heck that is). Next day, received an email from a Nationwide Commercial Painting with an invoice for the same amount I had sent via Zelle. Sent two emails. No reply. Called three times. No answer. It just ends the call. READ THE REVIEWS. This place is a scam!!!!

Place an order on March 21 2025 . Receive tracking number next day. As of April 6 2025 still nothing. No tracking movement at all. Several calls and emails with no help at all. Order number is 66787

This place is a joke. They sell you something and it's not even what you order. Save your money and shop somewhere else. All they care about is Profits and the Weed is Doo Doo. I will never ever again buy from these Crooks ever again.