Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
746 reviews
ICDSoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.Why ICDSoft?Get faster website speed and consistent reliability delivered through a hosting setup engineered for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.With each hosting account you get: Extremely fast and secure hosting environment 24/7 expert support by seasoned professionals 100-day money-back guarantee Increasing discounts for new orders AND renewals Free professional email service Free daily backups Free SSL certificates Free in-house control panel software Free site migration from another host Free social media backup serviceServicesWeb HostingTake advantage of our extremely fast and secure hosting environment to ensure your website's success.WordPress HostingExperts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.Website BuilderBuild your dream website without any web development knowledge.Try ICDSoft risk-free with a 100-day money-back guarantee.
ICDSoft (icdsoft.com) has 746 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
746 approved reviews, newest moderated first
We've been using ICDSoft since we started. What distingues them from our other providers is their incredibly fast and competent 24/7 user support. We also moved services to their European servers a few years ago to get even more responsiveness. Transfer went without a hitch. Highly recommended
By Francois M.
ICDSoft support is the fastest and most helpful I've ever known in over 20 years of hosting my sites. And the hosting itself has been completely problem-free, unlike other companies I've previously used. I'm a very satisfied customer.
By Paul
I have been using ICDSoft for more than 10 years. They are extremely reliable and provide excellent support.
By Alan
ICDSoft is amazing! They have fabulous 24/7 support, that is quick, and has always been beyond helpful. I've never had an issue with my website since 2006. They are the best for your web/domain needs!
By amanda B.
Every time that I have an issue regarding my website or, related technical problems, ICDSoft always comes through. Most recently I needed to figure out how to transfer my website email address to my phone. Within just a few minutes after posting a question, they responded and the problem was immediately solved. They are the best!
By John S.
If you are looking for a hosting service, look no further. I've been with ICDSoft for many years and migrated any websites I took over to here. Over those years they have constantly improved their features and the pricing plans are great for resellers. The dashboard gives you access to everything you could want to manage all aspects of the a website with a user friendly, intuitive layout. The Support team are phenomenal; I've had complex issues over the years with DNS settings, cron jobs, mailboxes, php settings, configuring of .htaccess files, Wordpress problems, website migration, restoring from backups; the list goes on and the Sure Support team always amazes me with how they go above and beyond to solve issues. They give better technical support than ANY of the many platforms I work with online. I rarely take the time to write reviews but, after the incredible support they gave me with a complicated redirection task I was working on yesterday, I asked them for a link to where I could leave a review - they deserve praise!
By Eveline P.
We made a mistake within our Email Filter feature and contacted SureSupport to help us un-do our mistake. They answered right away. The issue was so easy to fix, thanks to SureSupport's clear instructions. Thank you!
By Shannon
Dear All , please note that, I have tried more than 20 host for all of my companies , ICD soft support team is BEYOND of all of them and they are simply great and perfect . Be sure , you can never find better than this team . Best Regards, Mohammad Salari IT-Dept
By Mohammad S.
