Great service
Once again - host provider and support you can count on. 24/7 communication and support!
By Dimitar D.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
746 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.Why ICDSoft?Get faster website speed and consistent reliability delivered through a hosting setup engineered for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.With each hosting account you get: Extremely fast and secure hosting environment 24/7 expert support by seasoned professionals 100-day money-back guarantee Increasing discounts for new orders AND renewals Free professional email service Free daily backups Free SSL certificates Free in-house control panel software Free site migration from another host Free social media backup serviceServicesWeb HostingTake advantage of our extremely fast and secure hosting environment to ensure your website's success.WordPress HostingExperts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.Website BuilderBuild your dream website without any web development knowledge.Try ICDSoft risk-free with a 100-day money-back guarantee.
ICDSoft (icdsoft.com) has 746 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
746 approved reviews, newest moderated first
Once again - host provider and support you can count on. 24/7 communication and support!
By Dimitar D.
Probably the best support worldwide! Very human and very helpful! ICDSoft is not only a hosting or a business is a loyal support and partner which I trust for more than 15 years and without doubt they are the best!
By Ernesto Bonchev Bonev R.
Прехвърлих се при тях от друга хостинг компания и не мога да опиша с думи, колко е добро обслужването им. Отговарят буквално за 1 минута, а помощта което искам дори не им влиза в задълженията.
By Dobromir M.
Always helpful and accurate! Best service and support I have ever used. Thanks
By Dimitar D.
The support is incredible! Through the years, I have had to submit support tickets. EVERY time they are answered in less than two minutes, and EVERY time their guidance solves my issue.
By Lonnie G.
Yet again, I barely have time to walk away from the computer to get a drink and there's an answer to my question. SureSupport from ICDSoft is the best customer service I have encountered in 65 years on this planet. That includes being online since 1986 and their hosting my website since the early 00s. Every few years I think I might save $20 a year by switching to another host service. Then I ask a help question, get my problem solved in minutes, and realize switching would be entirely foolish.
By Franz M.
I have been with these guys for over 20 years using various services. I have never before experienced the UNMATCHED support ICDSoft provides. In this entire 20 years, I have always recieved nearly real time responses. When they say 24/7 Support, that's exactly what you will get.
By Ron E.
Customeer support is one of the defining assets that any comany can truly "own". In this, ICDSoft excells. I've farely needed to wait ore than a few minutes before any support ticket is taken by someone, and generally before I can refresh my screen, there's likely to be an answer. I moved away from them for a brief period to a "less expensive" hosting company several years ago. That experience had me rushing back as soon as I could. Over the years, I've had several websites through them. This is just one of the many I currently have.
By Ashleigh Renée M.