Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
346 reviews
ButureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buture is a company with nearly a decade of experience in offering high-quality vacuum cleaners, proudly serving over 5 million users worldwide. We have recently expanded our reach by selling our products directly through our website, under our well-established Buture brand.Our product range includes two main lines: vacuum cleaners and portable car jump starters. Our latest vacuum cleaner model, the VC80 Cordless Vacuum Cleaner, is a testament to our commitment to innovation, featuring advanced technology and a design that prioritizes both performance and convenience.At Buture, we are dedicated to providing our customers with reliable, cutting-edge products that make everyday tasks easier and more efficient.You can find all our products and accessories on https://ibuture.com/.If you have any questions, please contact us at [email protected].
Buture (ibuture.com) has 346 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 206 reviews with 1 star · Clear filters
Habe einen Artikel gekauft, würde ihn jedoch gerne retournieren, habe mehrmals an die offizielle Email-Adresse official@ ibuture.com eine Email geschickt, um die Retourenadresse in Erfahrung zu bringen, nie eine Antwort erhalten.
By Philip
I have ordered from this thief scammer company butures, they charged me and never sent me my order. nor refunded me back. I email them daily but they never reply . beaware of this company please
By Saddam A.
Ho comprato, purtroppo, un aspirapolvere vc10 un anno e mezzo fa, non posso più utilizzarlo perché i filtri sono introvabili, peccato perché la qualità del prodotto è buona
By gunner A.
Machine a few days over 1 year old. Three year warranty activated at time of purchase. Mid November I contacted Customer service, rattling noise in head,suction going ,-- completely non functional after another 3 days. I am still without a working machine,customer services appalling. I have now been told a new head is being sent via Amazon. Amazon!!! What sort of service is this? Are there no spares readily available. Six weeks I've been waiting! I've asked for a refund,no response to that request only that it is my prerogative to stop or return Amazon parcel!!!
By Ruth P.
I was contemplating one of the products from Buture. Then I realised that a lot of the reviews mentioned poor customer relations and communication. I then paid heed to the 5* reviews and they were the only ones Buture responded to 🤔🙄 This told me not to take the risk of buying.
By Graeme M.
DO NOT BUY BUTURE PRODUCTS! I purchased a cordless vacuum from Amazon Nov 2023. I filled out and registered for my free 3 year warranty. Email received confirming my warranty. One year later the cleaner head fractured! (I think a design flaw). I emailed Buture as required (including a photo) - 3 different email addresses. NO REPLY! As with others above, the company ignore emails, don’t have a phone number, nor do they publish an address. Amazon do not advertise Buture vacuums and do not take responsibility for their warranties. Buture are a poor company who are cheating their customers. Notice that positive feedback gets a reply from them - all the same standard comments (probably from a computerised machine. My advice - DON’T buy their products, you will not get any support or warranty.
By P. L.
Purtroppo anche per me esperienza negativa, pensavo di andare sul sicuro ordinando una batteria direttamente dal sito ufficiale, ma dopo 20 giorni di attesa, un tracking non funzionante e contatti mail caduti del vuoto, mi ritrovo a pensare che sia tutto un raggiro: non solo non ho ricevuto nulla, ma non e' neanche possibile alcun contatto con l'azienda dato che non rispondono né a mail né a fb, ed ovviamente non hanno pubblicato alcun numero telefonico.
By Pelo P.
Bad quality,poor customer service
By BAZGHAH M.
