Great service
Great service, always delivered on time. Excelente product.
By Jorge S.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
31 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AWARD-WINNING PRODUCTSThe best-tasting mochas and tea lattes start with the best quality ingredients. MOCAFE™ uses only the purest cocoas, coffee, and estate-grown teas to produce the most delicious, high-quality hot mochas, blended ice coffees, and Chai teas found anywhere in the world.PROFESSIONAL COFFEE BAR PRODUCTS SINCE 1996.Headquarters in Irvine, California, Innovative Beverage Concepts, creator of MOCAFE™, MOCAFE ORGANICS™, TEAOLOGY® TEA, and MODERN OATS™, has been a leader in developing over 100 high quality, award winning, innovative café products that has been used by professionals worldwide since 1996.MOCAFE™ gourmet frappe mixes are considered by many of the coffee industry’s top professionals to be their product of choice. We only use select exotic ingredients for maximum flavor and yield, such as Kyoto premium Matcha, Trinidad nib roasted cocoas, Tahitian vanillas, African Forestero cocoas, Colombian coffees, and more to create the best tasting Frappe found anywhere-Guaranteed!With a commitment to sustainability and ethical sourcing, we, Innovative Beverage Concepts (IBC), work closely with growers and suppliers to ensure ingredients are responsibly and ethically sourced. The award-winning flavors and blends are a testament to the skill and care that goes into crafting each product. Both of our brands, MOCAFE™ and MODERN OATS™ have fostered a reputation for unmatched quality and taste that keeps customers coming back for more
Innovative Beverage Concepts (ibevconcepts.com) has 31 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
31 approved reviews, newest moderated first
Great service, always delivered on time. Excelente product.
By Jorge S.
Excellent customer service and fast shipping!!!!!!! High quality products!!!!!
By Rolando C.
Amazing product, fantastic customer service
By Sarah C.
The best delicious and healthy
By Dilcia P.
great customer service! fast and accommodating
By Kathryn
Response from Innovative Beverage Concepts· Jan 22, 2024
Thank you for taking some time to share your experience. We appreciate your business and support. Please help improve with a product review as well, if you have the chance.
Excellent product, excellent service.
By Jessica
Response from Innovative Beverage Concepts· Jan 8, 2024
Thank you for your kind words. We strive to be the preferred solution for your business.
They are super fast filling orders and the customer service is outstanding. Also the free shipping amount is very fair considering the weight of 30 pounds of chocolate!
By Cayucos C.
Response from Innovative Beverage Concepts· Dec 14, 2023
Thank you for your kind words, and for being our FIRST reviewer!