Very cool group of people
Very cool group of people! They take the time to answers your questions and needs! Very professional all around!
By Kayla S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
776 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself.Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Hyperice (hyperice.com) has 776 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
776 approved reviews, newest moderated first
Very cool group of people! They take the time to answers your questions and needs! Very professional all around!
By Kayla S.
The Hyperice team was very helpful with my questions, and they got everything done very efficiently! The person I had was very kind, and always answered my questions. They have the best customer service that I have had to work with!
By Seth
Matt was friendly, empathetic, professional - even with over 20 years in customer service myself, I can offer no critique or advice for improvement. He quickly and effortlessly walked me through some easy troubleshooting steps on my wife's HyperSphere. When this proved insufficient to solve my problem, he then guided me through the purchase of an extended warranty, RMA creation and shipping arrangements in minutes. At no point did Matt seem unsure or lacking in knowledge, nor did he once talk down to me. This is the first time in my life that I can honestly say I am completely and totally satisfied with my support experience.
By Don T.
Best product hands down. Other more expensive companies can not compare to this muscle therapy device.
By DWinner
Best massage gun and tools in the game right now! Above and beyond customer service. Absolutely love this company, their products and everything they stand for!
By Hadi M.
In addition, when I have had any problems the company has been very responsive and helpful.
By Mona R.
My son-in-law brought his Hypervolt to me to try since I have back pain issues. Got immediate relief from using it for a short time. The Hypervolt is AMAZING, so much so that I purchased one for myself.
By Toni Turiak N.
Friendly, genuine and very helpful. Not to mention a great product!
By Andy B.