HypericeReviews of hyperice.com

Wonderful customer service. Quickly replaced my defective product after purchasing one year ago. Thank you Valeria.

Love the products and have a number of them. Importantly when I did need customer support it was prompt, easy and effective. Could not ask for a better experience.

On two occasions, I ordered a Venom 2 and received order confirmations on both. I was even informed of their arrival on its scheduled day. However, neither product arrived, and I learned that Hyperice had randomly cancelled both orders without bothering to let me know. So there I was, with a painful back, left to wonder what happened to the relief I thought was coming. Needless to say, I've taken my business somewhere else.

The support help me a lot while troubleshooting the problems with the device. They even RMA'd it and sent me a new replacement. They were easy to talk to and thoroughly answered the questions I have. Thanks Hyperice

Extremely responsive and helpful. Worked with me to resolve my problem.

I had an issue with my Hypervolt GO and Breanna was able to remedy the situation quickly. Everything is good and I appreciate how easy it was to resolve the problem.

Normatec is awesome! My wife had an accident recently and the compression booths have brought her great relief. When our hose broke after years of use, I contacted the support staff at Hyperice because the replacement hose was out of stock and I needed one immediately. Within two days of contacting the support staff, namely Breanna, they sent me a replacement hose post-haste. My wife and our our grateful beyond words. She can now continue to recover. Thank Hyperice support team for reaffirming my faith in consumerism!

I have been a customer for years and really enjoy the products. Any issue that comes up, Hyperice always makes it right, Excellent customer service.