Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
345 reviews
Hunter.ioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hunter is an all-in-one platform for cold email outreach that supports your entire workflow — from identifying companies that match your ideal customer profile, to finding and verifying decision-makers’ email addresses, and engaging them through automated, highly targeted email sequences.Users can discover and manage leads and companies based on role, industry, company size, location and more. Contacts are enriched and verified using publicly available B2B data, then stored in a centralized Leads section for easy organization and reuse.Used by sales teams, recruiters, marketers, and founders worldwide, Hunter helps teams build accurate prospect lists, keep data clean, and scale outbound outreach using only publicly available professional information.
Hunter.io (hunter.io) has 345 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
345 approved reviews, newest moderated first
Very good platform , has the best customer service if you have any problem.
By Zakaria B.
Response from Hunter.io· Jun 12, 2026
Hi Zakaria, Thank you for the kind words! Really glad to hear you have had a good experience with both the platform and our support team. Do not hesitate to reach out any time, we're always happy to help! Laura - Customer Success @ Hunter
Very useful! I have been using Hunter.io for several years, and it has helped me find many manufacturers’ email contacts every month. It has a user-friendly portal and features. Thank you.
By Shreyas A.
Response from Hunter.io· Jun 12, 2026
Hi Shreyas, Thank you so much for the review and for sticking with us over the years! It’s great to hear that Hunter has been a reliable part of your workflow. We work hard to keep things intuitive, so knowing that the portal and features are working well for you means a lot. We look forward to supporting your outreach for many more years to come. Thanks again! Laura - Customer Success @ Hunter
Excellent tool for email lead generation and prospecting.
By Lineu B.
Response from Hunter.io· Jun 12, 2026
Hi Lineu, Thank you for the kind words and feedback! Really glad to hear that Hunter is working well for your lead generation and prospecting. That is exactly what we strive for! Laura - Customer Success @ Hunter
Although the initial setup around the payment process was rather a challenge, the customer support team acted in a way you won't meet often. Incredibly quick over several hours, always polite and kind. A strong recommendation to get in contact with them when it comes to customer issues!
By Sonja
Response from Hunter.io· Jun 12, 2026
Hi Sonja, Thank you so much for sharing this! We are glad the team could turn things around quickly, and we really appreciate your patience during the setup process. It means a lot to hear the support experience made up for it. I will pass your kind words on to the team! Laura - Customer Success @ Hunter
The Customer Service is AMAZING. I wish more companies learned from them.
By EYU
Response from Hunter.io· Jun 12, 2026
Hi EYU, Thank you so much for your kind words! Knowing you felt supported means a lot to us. That’s exactly what we strive for. We appreciate your feedback, and I'll make sure to forward this to our team! Thanks again! Laura - Customer Success @ Hunter
I tried to switch from a Data Platform plan to a monthly All-in-One plan, followed the support instructions exactly, and somehow ended up being directed to buy more Data Platform credits instead of actually switching plans. When I raised the issue, the support bot admitted the checkout I landed on would not change my plan, then told me monthly All-in-One switching is not self-serve and requires team help. So I was guided into the wrong purchase flow, charged for something I did not intend to buy, and then told subscriptions are non-refundable. This was extremely frustrating. The system is confusing, the support flow is broken, and customers should not be sent to a checkout that buys extra credits when they are trying to change plans. I’m now stuck asking for both a refund and a manual plan switch. Very disappointing experience. UPDATE: FROM Giovanni. Thank you for reaching out. I've reviewed your account and I'm happy to make an exception and refund both payments, and switch you to a monthly [Starter / All-in-One] plan. I did want to clarify what happened: the Data Platform plan you were on is a yearly subscription designed for dedicated API users, and plan changes from yearly billing to monthly aren't available self-serve: they always require our team to step in. The checkout you landed on was for additional Data Platform credits, which is a separate purchase. I understand that flow wasn't immediately clear, and I'm sorry for the confusion. What I have done: refunded both payments you made (you should have received a confirmation email) applied a Monthly Starter plan (49USD/month) to your account
By Onflowlab
May & Eugenia where very prompt & efficient in sorting out issues I faced.
By S A.
Response from Hunter.io· Jun 12, 2026
Hi there, Thank you so much for the kind words! I'm happy to hear you were satisfied with our support! I will make sure to pass this on to May and Eugenia. Do not hesitate to reach out any time! Laura - Customer Success @ Hunter
Great customer service!
By Markus D.
Response from Hunter.io· Jun 12, 2026
Hi Markus, Thanks so much for your review! We’re really happy to hear that. We’re always here if you need any help, so please don’t hesitate to reach out. Laura - Customer Success @ Hunter
