Huck Logistics LLCReviews of hucklogistics.com

Miscommunication on fees, and extra fees needed to pay for cancellation for ridiculous reason.

SCAM... DO NOT USE THIS COMPANY. We purchased cars at auction in Zepyherhill,Fl. We needed 3 vehicles transported to Atlanta,GA. I went online to get a service. Andrew the representative who called me from Huck logistics told me that our vehicles will be picked up on Monday morning June 26th and that I would receive a call with the carrier information, the day before pickup Sunday June 25, 2026 I called Andrew to get the DOT # and carrier information, Andrew gave me the run around about the carrier, saying the dispatch department would call me tomorrow morning, I let him know that I would like to at least get the carrier information today, he told me he would call me back he never did. On Monday morning, I never received a call, no one showed up to the location that morning or the entire day. I called Andrew he didn't have an answer as to why, what he told me didn't happen, he just kept telling me that dispatch will call when they have a carrier, I paid $160 deposit which I later found out from other companies that a deposit isn't usually requested and that's a red flag. The dispatch manager was finally connected with me after I complained that it was now late afternoon that I had not received any information and that I would not be receiving the cars that day, because i still had no carrier assigned and was told by the dispatch manager that the day wasn't over yet, my schedule time was that morning, you passed that window, and he continued to give me the run around, and instead wanted to know what company’s gave me information concerning transport services and procedures and that they own 7 companies in the market. I told him I don't care were is the carrier information. Crickets!! Andrew text me that i hung up on the manager, which I did! I haven't the time for nonsense, I need the cars delivered cancel the order. Today July 1 I received an email saying they canceled my service, because I wouldn't answer their calls and that the deposit will not be returned, for a service the never even tried to provide. Luckily I used my credit card, because I got my money back!!

Unprofessional rude and will steal your money tell you a price and then the day of pick up they give you a different price double highly will not recommend to do business with this company

I'll just leave my last text to the company rep Adam who tried to call me about my dispatch after I canceled there service, "I canceled with your company- they didn't change our date of shipping until this morning which I have on text here that June 3rd you said that would be no issue- and they blamed me for canceling last minute- they didn't honor the money I already paid toward shipping because "I" canceled last minute- they tripled the price the day of pick up which is unacceptable and never communicated anything- so I don't know what all you expect me to talk to you about that wasn't already covered but I most definetly will not use your company" that was after they yelled at me when I fired them for a price jump from 600 to 1800 dollars the day of in fact hours before shipping was due- and for the last month I have checked in with the service rep Adam Mohler to ensure that our change in dates by a couple days would be no issue- if it had been an issue we would have kept the shipping day the same but the morning pulled all this and didn't honor any part of their deal or money I already paid into deposit.

My personal experience with Hucks Logistics and Sarah Miller was fast and simple, I was skeptical because of the other reviews but I gave them a shot because they didn’t require a deposit and glad I did, I submitted my order on the morning of 6/26, a driver picked up in Chicago the next morning, and was at my house in central Alabama, mid day 6/28, and it was an enclosed trailer, every other quote I got was hundreds more, open trailer and would have taken days to pick up

I contracted Huck Logistics LLC to ship my Nissan Rogue from El Paso, TX to Olean, NY. I was quoted $625 total and was specifically told in writing that the price was "all-inclusive" and that the price would not increase after signing. Based on those representations, I signed the contract and paid a $125 deposit. The pickup day was on June 08, 2026. But I asked them whether I can reschedule the pickup and they said no problem, but you will be charged $50 for rescheduling. I aggreed for that and rescheduled for June 22, 2026. On June 22, 2026 they called me and their logistics support asking $2850 for shiping. I asked them to cancel the booking, but they said cancelation fee $75 and reschedule fee $50 in total $125. So I will not get back anything. They are really fraud, be careful to deal with them.

Good to work with huck logistics .Bill Smith was great

Nice to work with them good service and polite representatives especially bill Smith and jack Ryan who managed the shipment from Texas to Alaska I was out out of country but they kept my wife updated with every single step will definitely work with them again