Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
8,157 reviews
Hubble ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Love them don’t have to worry about ordering my next pair on time
By A E.
Response from Hubble Contacts· May 21, 2022
Hi there, Thank you for taking the time to leave a review. We are delighted to hear that you are love our service and appreciate our subscription program. Customer satisfaction is always a number one priority for us. We're looking forward in serving you for many years to come! All the best, John
Me he tratado de desuscribir dos veces. Me siguen cobrando mes a mes. Estoy harta.
By María C.
Response from Hubble Contacts· May 23, 2022
Hola María, Gracias por tu reseña y sentimos mucho saber de tu experiencia. En Hubble queremos que nuestros servicios se adapten completamente a tus necesidades. Sentimos mucho que esto no haya sido demostrado en tu caso. Te podemos confirmar que tu subscripción ha sido cancelada por nuestros compañeros en respuesta a tu correo electrónico. No volverás a recibir ningún otro pedido o cobro, a no ser que desees darnos otra oportunidad en el futuro :) Muchas gracias por tu tiempo.
Lentilles retourner, aucun remboursement reçu
By I K.
Response from Hubble Contacts· May 23, 2022
Merci de nous avoir contactés via Trustpilot! Nous sommes désolés d'apprendre que vous rencontrez des problèmes avec un remboursement. Nous vous contacterons sous peu par e-mail afin de résoudre le problème le plus rapidement possible :)
Besides horrible customer service, I finally got a chance to try the lenses and gotta say I am quite disappointed. It’s difficult to get them in and they are definitely noticeable during the day and especially ionce you wear them on a long day. I do not recommend them and have tried way better daily lenses.
By MM
Response from Hubble Contacts· May 29, 2022
Hi there, Thank you for taking the time to leave this review. I am very sorry to hear you had rough experience with regards to our customer service ant that the lenses were not comfortable enough for you. We understand that Hubble Contact lenses are not for everyone. We do apologize for any inconvenience this may have caused you. Please let us know if there is anything we can do to further assist. You may send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP. All the best, John
Scammers! I wrote them several times to unsubscribe and they acknowledged. However, turns out they did not. They just took money from my account and the scary this is them hacking into account and obtaining information about my new debit card. They remove your money even if you change cards. Beware. I have had to abandon that bank account.
By Adenike C.
Response from Hubble Contacts· May 16, 2022
Hi Adenike, Thank you for taking the time to leave a review. Truly sorry to hear that you have trouble cancelling your account. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP to assist you with your concern. All the best, John
Dommage de ne pas être informé de l'expédition de la commande, même sans suivi ça serais sympa de savoir quand la commande est partie.
By Léane
Response from Hubble Contacts· May 16, 2022
Merci d'avoir pris le temps d'évaluer nos services, nous l'apprécions! Nous avons pris note de votre commentaire et nous nous efforcerons de répondre à vos besoins à l'avenir.
Llevo 2 años usándolas y estoy encantada Además es genial que te lo envíen a casa con la subscripción
By Belen J.
Response from Hubble Contacts· May 16, 2022
Hola Belen, Muchas gracias por tu tiempo y por tu reseña, es un completo placer tenerte como clienta 😊
Excellent service. Great prices. Had one issue last month where payment wasn’t going thru and instead of causing me further hassle sent out a free box until they could fix the issue. Couldnt recommended them more. I’ve tried other services and prefer this service and product.
By Abbey M.
Response from Hubble Contacts· May 13, 2022
Hello Abbey! Thank you for taking the time to leave this review! We're delighted that you had an amazing experience with our Customer Service Team. Providing affordable and quality contacts is our main goal and we're glad that we hit that mark! Have a Nice Day!
