We have emailed your company several…
We have emailed your company several times, and called trying to open an account with no reply.
By Chris S.
Response from H&R Construction Equipment Parts· Dec 9, 2021
Chris, thank you for your review and for taking time to discuss this further over the phone with us, even while you were on vacation. While we work hard to respond to every email request in a timely fashion, there have been times where an email request has slipped by us, and this is not acceptable. We have reviewed and adjusted our procedures to help prevent this from happening again. I am happy to hear you have connected with our Parts Specialist, Shawn, and will be working with him to help get the parts you need. Again, thank you for bringing this to our attention. We look forward to working with you.