Spectacular service
Spectacular service! Very easy and convenient application process. My application was processed and approved within a week. Kudos Katherine and staff!
By Jose Antonio R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
285 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.
HPP Cares (hppcares.org) has 285 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
285 approved reviews, newest moderated first
Spectacular service! Very easy and convenient application process. My application was processed and approved within a week. Kudos Katherine and staff!
By Jose Antonio R.
I feel very excited to know that I can have the help to do the construction and my parents can live in it. the most important thing is the seriousness of informing when it was time to apply now, they keep us informed step by step, it is a serious company that I can recommend to my friends and people who need help
By RENE B.
The online guides and webinars were super helpful and very informative. The information provided was easy to understand and made it easy to follow along.
By Eric C.
Extremely informative, helpful with getting us going in the right direction. Gives so many resources to utilize and assist in your ADU planning.
By Stephanie
I am going to have free $40k cash. I appreciate for the free help.
By Katrine S.
Staff is attentive & responsive at keeping applicants updated. The process is not complicated.
By Carlos E.
The process is very efficient and organized.
By Jack J.
I attended the Wednesday 11/2 call; it was managed very well. All participants that had a question were given the opportunity to ask, which benefits all attendees. The moderator (Katherine Peoples) is very knowledgeable and patient as well!
By Lisa K.