West Coast Heating, Air Conditioning and SolarReviews of westcoastheatcool.com

I just had West Coast Heating Air Solar put in a heat pump air conditioner/heater so that I can get rid of gas and be more energy efficient (I have solar and battery storage from them also). My system is a Rheem RD18AY36AJVCA and RH2VY3617STACNJ with 800 series Smart Thermostat RUETST800SYS. West Coast gave me a very competitive price (I had 3 quotes) and their salesman Mike Johnson is the best. I started working with him 12 years ago. It took 2 days to install my system and the technicians worked hard and did a great job. They also cleaned up after they finished each day. I can really notice a difference between the new AC and the old system. Wow how technology has changed over the last few years. My old system use to make so much noise and I’m sure my neighbors didn’t appreciate all the racket from turning on and off, etc. The new heat pump system is extremely quiet. You can barely hear it when running. The air handler is a variable speed system that adjusts the air flow as the different zones need it. There is one main thermostat that can control the other zones. Each zone has a thermostat. The only problem I had was connecting my cell phone app to the thermostat. I had to make a change in my router so that the thermostat would allow it to connect. Once connected it was easy to set up and control from the app. The app doesn’t allow you to see whether or not your system is running and I wish that it had this feature like my old Honeywell app. I can control the humidity in the system by the app which is a nice feature. You can also override your settings if you need to change anything temporarily. Warranty registration of the heat pump and air handler was easy on Rheem’s website as long as you have the serial numbers. The Smart Thermostat didn’t need to be registered. After installation I had a lot of questions about the system and the Installation Manager Alexey called me to go through and answer each of my questions. The personnel at West Coast that communicate with you about the paperwork, installation, etc. are top notch. Everyone there gives excellent customer service. I am very pleased with this purchase and the team at West Coast!

West Coast Heating and Air is the best HVAC company in San Diego. I would like to give high praise to Nick Augustine who recently performed a full evaluation of our heating system and also cleaned the coils on our AC condenser. He was pleasant, efficient, and very knowledgeable. He was able to diagnose and solve a long standing problem we had with the thermostat. Changing the temperature was a slow, tedious process because of a lag after every up or down arrow press. Nine years ago West Coast Heating and Air installed a new Trane HVAC system. It is quiet, efficient and is working perfectly. I highly recommend this company.

Scheduled appointment for regular maintenance check of furnace. Prior to appointment, thermostat indicated issue with wiring. I called to let West Coast know to please have tech add to service call. Tanner came out to do regular maintenance check on furnace. He did a great job identifying issue. Fix and maintenance taken care of in one visit! Weather has been hot, so we are very happy! Thanks Tanner!

I have only had great experiences with this West Coast. I am subscribed to the West Coast Club and was serviced by Volodymyr. Volodymyr is expectional. He took pictures of each of the test measurments he took as well as the ideal specification on the equipement to show me what was doing well and what might need improvement. Very thorough, knowlegable, and personable. I opted to take advantage of an upgrade and he had it installed in no time. He also showed me the "after" test results and the improvement was massive. I am confident that the West Coast Club will be worth the money adding years of life to my system. I could not be happier that I have Volodymyr taking care of things in my home. Thank you so much!

David’s knowledge and expertise were a real asset during my most recent maintenance appointment. Not only did he do an incredible (and very thorough) job inspecting and cleaning the system, but he made sure I was very well informed and educated about how the system worked and any changes that might be beneficial relative to my living conditions and individual needs. Aside from that, he’s very friendly and I felt at ease the entire time — a big deal considering that it’s always a bit awkward having a stranger in your home.

Thomas was great and had the issue resolved in about 10 minutes. The technician is very knowledgeable. Highly recommended.

We liked and trusted our technician, Alexey. He was very pleasant and competent, with good follow through. I am glad our path to get our solar system led to West Coast.

Our home had issues with our solar array not transmitting data, and found out our solar hub had been disconnected for several years. Our technician Alexey S. was kind and professional and got our system reset with ease. He was great and I would recommend this company to anyone looking to install/maintain their solar panel systems.