Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
753 reviews
Houseplans.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find the Right Plan for You at Houseplans.com Thinking about building a home? Houseplans is the industry leader in predrawn blueprints and has been in business since 2004. Explore 40,000 designs of all sizes and styles and get friendly advice and answers to your questions. Whether you're looking for a rustic barndominium floor plan, a sleek modern farmhouse, or a cute cottage design, we've got the plan for you. Small, budget-friendly house floor plans? Yep. Tiny plans? Absolutely. From simple to luxurious,you'll find it here. Our experienced and friendly team of house plan advisors would love to talk. Want to make changes to a plan? Our modification service can make all kinds of alterations, big or small, to make the design exactly right for you. It's easy to get started. Call 1-800-913-2350 or contact us. Professional builders! We've got a special club just for you. Get pro-level perks and the plans you need. Join for free here. Start Your Search
Houseplans.com (houseplans.com) has 753 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 625 reviews with 5 stars · Clear filters
The responsiveness of the website to my questions and their knowledge about making adjustments to plans.
By han2013
Response from Houseplans.com· Jan 21, 2026
Hello Liane, thank you so much for your 5-star review!
Stephanie Bohn is extremely helpful and patient. Very responsive and knowledgeable, she was replying to me on the weekends when I had additional questions. She has been amazing to work with.
By customer
Response from Houseplans.com· Jan 20, 2026
Thank you, Jennifer, for the excellent review! We’re happy to hear that Stephanie provided such helpful support throughout your experience.
good people doing a good job
By robert C.
Response from Houseplans.com· Jan 20, 2026
Hello Robert and thank you for taking the time to send such a nice review!
quick and clear
By Yair
Response from Houseplans.com· Jan 19, 2026
Thank you, Yair, for your 5-star review!
I've never done this before and was very nervous over the process. Stacey walked me through it in a succinct but very well explained way. Very professional.
By Dave
Response from Houseplans.com· Jan 19, 2026
Hello Dave and thank you for the 5-star review! We’re so glad to hear that Stacey made a positive difference for you.
We’re newbies to new custom home builds. Michelle at Houseplans was so helpful and knowledgeable. I love all the different home choices on this platform and loved being treated like an appreciated client.
By Sherry
Response from Houseplans.com· Jan 19, 2026
Thank you Sherry! We truly appreciate you taking the time to share your experience and are glad we could help. We’re so happy to hear that Michelle was able to assist you and make the process smooth.
When I telephoned the company, the customer service was outstanding.
By Kara W.
Response from Houseplans.com· Jan 19, 2026
Hello Kara, and thank you for your wonderful review! If you ever need assistance again, we’d be happy to help.
Found my perfect house plan
By JACOB
Response from Houseplans.com· Jan 19, 2026
Thank you, Jacob, for the 5-star review! We're so glad to hear that you found the perfect house plan.
