Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
66 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The House of Staunton is proud to be an official sponsor and the exclusive equipment provider of the United States Chess Championship, making us truly The Chessmen of Champions! When America's top Chess professionals battle for the US Chess Championshi...
The House of Staunton (houseofstaunton.com) has 66 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
66 approved reviews, newest moderated first
Good products and a good reputation for quality and craftsmanship!! The box for chess pieces was well made and I put a piece of velcro on the lid to keep it from falling off when tipped. Also the Hastings plastic pieces are a nice weight and size and I like the dark red and natural colors!!
By R.G.
My experience with House of Staunton has been superb. They offer quality products at reasonable and very low prices. Customer service is prompt, and shipping is fast and well packaged. I highly recommend this company, they actually care!
By Alfred Birchler :.
Quick delivery of good chess equipment.
By Peter
House of Staunton delivers every time on their products. I have purchased multiple boards from them and each has been stunningly crafted. They really take quality seriously here, even on their plastic tournament sets. Customer service is fast and helpful, and the delivery is prompt and secure. This is a fantastic brand for all of your chess sets, clocks, and accessories!
By Jackson D.
The House of Staunton has a great selection of every chess product imaginable. Quality of all products are second to none and reasonably priced. Shipping and delivery are fast and reliable and web site is robust and easily navigated.
By Philip P.
Excellent Customer Service, great products and far shipping
By P Della P S.
I can always count on the folks at the House of Staunton to provide the best in customer service and support. They pay close attention to detail to ensure the best product service. They will bend over backwards to ensure a satisfactory outcome. The management can truly be proud of the staff that they have on their team.
By Jim C.
I've bought chess sets, boards, and boxes from HOS for the simple reason that they offer quality products, great customer service, and handle packing/shipping with great care!
By Joseph G.
