Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
HoufySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world.Our mission is to empower everyone to book direct and save on service fees.We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!
Houfy (houfy.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
662 approved reviews, newest moderated first
I like that you do not charge host to list on your platform, which would defeat using direct booking for me. I use this as a way for people to direct book with me.
By Vonetta
Response from Houfy· Feb 13, 2026
Thanks Vonetta
If there is something I don’t understand fully about reservations, I go to the help center and get my answers. Houfy has always been a great platform for my direct bookings and the lowest costs for me.
By Benita N.
Response from Houfy· Feb 13, 2026
Thanks Benita
I've been on houfy.com for a year or two, not expecting much. However, I've had 2 booking requests in 2 days, both from overseas guests. Keep it up. You must be doing something right.
By Amanda
Response from Houfy· Feb 6, 2026
Thanks Amanda
Great Service
By Fad
Response from Houfy· Feb 4, 2026
Thank you Fad
The site creation site is very troublesome. Pages don't work all the time. You can't click buttons or enter information and have to reload the page just to continue to the next page
By Chad
Response from Houfy· Jan 29, 2026
Thanks for the feedback — and sorry for the frustration during site creation. That’s not the experience we want hosts to have. The good news is a full website creation overhaul is already in the pipeline, with the goal of delivering a far more stable, modern, and state-of-the-art experience. We appreciate you flagging this and sticking with us as we improve.
As a short term rental owner, I am always seeking ways to reduce the administrative costs for my guests and Houfy allows me to do just that. It’s an easy to use platform and I’m happy to get started hosting my guests without the unnecessary fees!
By Megan
Response from Houfy· Jan 27, 2026
Thank you Megan.
Love Houfy so far, Amazing to host our properties and not pay huge service fees.
By Padma
Response from Houfy· Jan 20, 2026
Thanks Padma
The host was great, we had all the information right when we needed it and host was easy to contact in case of problems. Everything was as it says it was, everything was clean, cozy and as described..
By Shannon
Response from Houfy· Jan 7, 2026
Great to hear Shannon, thanks.
