Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
190 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hotelsinamerica is listed under Hotels.
Hotelsinamerica (hotelsinamerica.com) has 190 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
190 approved reviews, newest moderated first
I would give HotelsinAmerica zero stars if it was possible. I booked a hotel room through them for an upcoming medical surgery. When my surgery was cancelled by my insurance company a week in advance, I called the hotel and cancelled my reservation. I then followed all of HotelsinAmerica's "rules" for a refund, but they have ghosted me entirely. The hotel itself cannot help me. DO NOT USE this company to book your travel reservations! They are scammers.
By Rhonda G.
I have used this site weekly since Feb 2024. I have had no issues. Even had a refund.
By BLG
I paid extra for extended cancellation and now they want my fathers death certificate, my birth certificate and they won’t refund me unless i give them my bank account number. These people a sleazy as hell. What they do should be a crime
By James M.
Initially when I booked through hotels in America the hotel had no record of my booking however the following day they did have record of it so I'm pleased with that and waiting to see if there are any hidden fees when I arrive on May 20th. Checked in and all good 👍
By Bob W.
This site is a scam. Booked a hotel through this site. Got a confirmation. Hotel has no record of my booking. Called the hotline: gave me booking confirmation for the hotel. Hotel said its not in their system. Absolutely insane. Have to try to recover my money from the credit card company.
By Thomas F.
I just used this website and saved over $50 on the same room I had booked 3 weeks prior. They had my reservation and was able to check in 3 hours early.
By Amanda M.
It is scam. They will say you booked twice. Might as well book at hotel.
By Dustin M.
It’s actually Priceline. I got a service charge from the hotel that ended up bringing the price up to the same as the desk rate. Not the hotel’s fault out at least not the clerk’s fault. The desk clerk tried to warn me (i was at desk when I booked from HotelsInAmerica) but I didn’t understand. It’s a total scam and I didn’t see any indication that it was affiliated with Priceline. Just another abuser that should be punished, boycotted, blocklisted by the people. I’ve been tricked by yet another criminal corporation.
By Michael M.
