Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HotelSavings.com is listed under Hotels.
HotelSavings.com (hotelsavings.com) has 64 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
64 approved reviews, newest moderated first
They didn't tell the hotel that they "paid" for the room so then they charged me (for hotel savings) and my fiancé on his credit card at the hotel. His was cheaper than mine, might I add and now they won't refund my money. SCAM!!! NEVER USE THESE CARDS. I had to call my credit card company and claim it as fraud
By Kira Layne D.
There is a fee for booking and it's impossible to cancel it.
By Markus
KNEW it was a scam when I received mysterious 'scratch' card in my mailbox. Low and behold - I won the Bingo scratch card. Prize? A gift card for this site. How convenient. Try again, suckers
By luc
I received "bucks" to this site as a "prize" from a nothing company scamming people. They make you bend over backwards to get set up properly.. scaring you and taking your details and payment info before ou have even picked anything out. DO NOT USE.. and any company that gives you bucks to this site is also a scaring company.
By Pat
They will use double talk and exchange rate confusion to rip you off by 50% or more.
By Darrin
Made a reservation back in November 2014. Called to check with hotel in August 2015 and the hotel has NO reservation for us. All the rooms are booked and HOTELSAVINGS.COM said to call back in 1 hour when the their computers are back up. DO NOT USE THIS SITE!!!!!!!!!!!!!!
By Nick L.
If you book via Hotel Savings/Orbitz, you will instantly lose the room rate of 1 night no matter if you cancel or not. They charge you a fee for booking and they fight you on disputes! Whether you stayed at the hotel or not, they charge you for 1 night, whatever that room rate is.
By Sarah
Rate said $69.99. Input credit card information not seeing the booking information above and to the right. Hit that Green Button and saw $102.70!!!! Hit the back button on browser to see what the heck happened when I saw the huge taxes and fees! Immediately called and waited over 20 minutes to resolve to immediately cancel. Like the rest got the could be 7-14 days for refund to be processed which is a bunch of BS. I told them I would dispute and I will still call my credit card company and dispute as soon as I see the charge hit providing them the cancellation number. I even print screened the page that took my credit card information showing that the booking information was off above and to the right. I am used to the information showing what you pay to be clearly displayed before you hit the confirm, pay or book button. DON'T PUSH THAT GREEN BUTTON!!!!!! Called hotel direct and got booked for $30 less.
By Candy
