Easy
Great website
By Joseph
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
462 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our name says it all. This is what we love to do. HotelReservations.com has been helping customers worldwide since 2003. With over 190,000 properties worldwide to choose from, including independent and major hotel chains, you can count on HotelReservations.com to help you with your next trip. Our reservations services are available through your computer, mobile and tablet devices or you can call our 24/7 reservation desk. We look forward to helping you with your next Hotel Reservation
HotelReservations.com (hotelreservations.com) has 462 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
462 approved reviews, newest moderated first
Great website
By Joseph
I have yet received an email confirmation!. Also, luckily I printed out this page even though there was no indication to do so. The printed version was just this page with all the misc stuff also. Reservation making procedure great. RECEIVED EMAIL BUT WENT TO JUNK MAIL. SORRY, DISREGARD PREVIOUS COMMENT
By Edward L.
Good Location for football games
By Donald R.
My Dear good friend this to inform you that we have found a best Hotel Reservations they are the best . please do hesitate to use their service. Best regards.
By Tamra
Why have programs if they are not honored
By Jeffery
Wanted a specific hotel for 2 nights. Got what I wanted with a 12% discount over the hotels best offer. Can't beat that with a stick!
By JAMES R.
I - 2- 3 and done!
By Rosemary
I put in info and clicked search. The hotel was found but the departure date I typed in was wrong. I went to it and clicked the day before and it was changed to correct date on screen. After I selected and booked room I did not notice that it went back to original incorrect departure date. Therefore I had reservation with wrong departure date. If it changed to correct date before I booked room...why did it revert back to incorrect date when I booked??? Now I called to correct it and found that the policy is NO changes. Now we owe for an extra day that we can't change!
By Thomas