GOOD SERVICE INSTANT SUPPORT
GOOD SERVICE INSTANT SUPPORT. HONEST COMPANY
By Hasmukh P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Have you ever worked with a company where after every interaction you just said, “Wow! They understand me. They treat me the way I treat my customers!"? Have you ever found a company that will do whatever it takes to help make your payment processing experience seamless and to make you happy? I know it sounds crazy - maybe a little unbelievable - but we are that company and want to earn your business.Host Merchant Services was born of the idea that payment processing should be transparent, respectful, and affordable. Taking ethical business practices as our number one priority, we focus on premium service and support.Our services are no-obligation, fair, and transparent. This is why 97% of our merchants choose to stay with us year after year. "We strive to be the last payment processor you'll ever want."
Host Merchant Services (hostmerchantservices.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
64 approved reviews, newest moderated first
GOOD SERVICE INSTANT SUPPORT. HONEST COMPANY
By Hasmukh P.
Ryan has been one of the most helpful people I've worked with in this industry. Always striving to go above and beyond for us! greatly appreciated.
By scott Z.
Host Merchant Services has worked very well with my business, helping to collect payments without issue.
By J F.
Awesome saas integration support. Service and pricing exceeded expectations. Our dedicated RM is always helpful.
By Vishal K.
Great company, employees, support, and overall experience! Software works as expected.
By James B.
Great service and pricing.
By Stacy G.
Been messaging with them for months, which took a lot of time. Then after finally getting approved and signing the agreement I had to follow up multiple times for them to finally set us up with the processor. I had to email like 3 times. Only tp be told "Oh sorry, they weren't able to approve you" or smth like that. What a lack of professionalism and respect . Take your business elsewhere.
By Larissa
Terrible service. Keep holding ur money for 6 months for no reason and also not let you cancel and refund money for ur clients . More importantly u can’t login to see all transactions from ur account
By KL Beauty studio S.
Response from Host Merchant Services· Jan 12, 2026
I'm sorry you were not satisfied with the service. Customer satisfaction is very important to us, however in the payments industry the bank that provides service has risk and underwriting requirements to release funds. Fund holds are rare and unfortunate and we do everything we can to make sure our clients don't experience them. It has been a while since you left this review, but please reach out to our support team and we would be glad to assist you.