Host25centReviews of host25cent.com

Gentle Cir, Gaithersburg, MD, Maryland

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2.8/ 5

Poor

47 reviews

Host25cent2.8Poor

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About Host25cent

Unlimited domain hosting #1 in the world cheapest and uptime host. We are friendly and family support services. enjoy!!!

Host25cent (host25cent.com) has 47 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.

Also known as: host25cent.com
Website: host25cent.com
Category: Internet & Software
Location: MD, Maryland
Listed on The Fair Hearing: 2026

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Jul 19, 2025

It has negative value

**Emails could not be delivered to Gmail** They lacked support for a standard security protocol, rDNS pointer records, which makes deliverability to providers requiring such out of the question, and makes email security questionable. The support person initially denied there this was an issue, and then later acknowledged the issue and said it was not a problem, before finally adding some support for PTR. **Service suddenly stopped working** This was not with any change to my domain's DNS, nor my cPanel options, so it was most likely a problem with Host25Cent. The support person denied that there was a problem, and then accused me of not configuring my DNS correctly (which had not changed since when the service had been operational). I began moving to another provider after about 60 hours of downtime, so I can't say whether they ever fixed it. But 2 and a half days is a long time to not have a fix. **No Refunds** They denied my request for a refund. To be fair, the service had been 4 of 6 months into its term, but it also was not likely to be considered fit for use from the start, due to its lack of PTR support. I did not use it until 3 months in, so so I did not know until then that it was unfit. I also accidentally paid for another 6 months of the service; I thought the reason the service wasn't working was because of a billing issue - and panicked - and thought they had simply gotten the date wrong due to setting up their invoicing server wrong. But the issue actually was with them, like prior times; now a spontaneous failure of their service. They denied my request for refunding said unused portion of the service, also, made not 3 days after the payment. This is - by consumer protection laws - questionable, and their previous statements - defaulting to accusing the customer rather than fixing the problem - may demonstrate bad faith. **Comment to Host25Cent's reply:** Gmail was **not** deliverable, not to my own gmail account, and not to others, initially. I didn't test Outlook or Yahoo, as I don't send to them. But per Google's Email Sender Guidelines, SPF, DKIM, and DMARC are required for bulk senders to gmail, although these are recommended for small senders too. It's generally a good idea to allow PTR for SPF. The IP given to my email/web service, if shared with other users, might qualify as a bulk sender. After a PTR was added for SPF, emails would at least show up in inboxes, although as spam until marked otherwise. There isn't any decent reason to not give a refund for the completely unused portion of service. Edit on 07 Aug 2025: Additionally, they appear to have no way to cancel subscriptions. And they've charged me twice now for one item - once weeks ago when I by mistake clicked something, and once today during some automatic billing that is not clearly adverted and doesn't appear to have a GUI to cancel - for a subscription that I weeks ago asked to cancel. Because of this, I changed my rating from 2 stars to 1 star.

By Aa

Response from Host25cent· Jul 19, 2025

Thank you for your feedback. We currently serve over 600 clients, host 800+ domains, and operate 5 dedicated servers along with multiple VPS servers. Our infrastructure is optimized for performance and uptime. Regarding email delivery issues — it's important to note that email marking as spam is a common concern with shared hosting environments. While emails sent from our SSD servers to Gmail and Yahoo are delivered successfully, Outlook (Microsoft) sometimes places emails in the spam folder due to their strict filtering and occasional IP blacklisting. We’ve already taken steps to request whitelisting from Outlook, though their process takes time. We operate under a standard server management policy and Terms of Service (TOS). If a refund is applicable according to our TOS, we will certainly honor it. However, we are proud to say that refund requests are extremely rare, as we provide highly affordable pricing and maintain consistent uptime and customer satisfaction. Thank you again for being part of our hosting family.