Great product
Great product, just what I needed to manage my messaging across my AirBNB listings. The Daily Market Reports are a bonus
By David T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
631 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
631 approved reviews, newest moderated first
Great product, just what I needed to manage my messaging across my AirBNB listings. The Daily Market Reports are a bonus
By David T.
All included features work great. Curious if there’s anyway to copy some messages from account to account. Also, the calendar is definitely a place for improvement. I’m sure you have been overwhelmed by growth but things can get slow at times.
By Hayden L.
Response from Hospitable· Nov 14, 2017
Hi Hayden, You can find indeed either Import rules from one connected account into another connected account, or Export rules from one account to all your connected accounts. You have access to this option in your Command Center settings once you have connected several Airbnb accounts to Smartbnb. As for calendar, we are aggressively developing a lot of time and effort into creating the best calendar product on the market.
Incredible product. Definitely above my expectations in terms of reliability and quality.
By Ludovic
I really like the results of this company- great information for an affordable price.
By Noel S.
Really handy app, couldn't work without it!
By Greg & Minke J.
Seems to work really good
By Norwegian
Smartbnb is working almost perfect and it saves my time to response to my guests. I definitely recommend this app if you are an Airbnb host.
By Masafumi N.
Saves me hours.
By Akash Y.