swinging door
Great product delivered quickly and works great.
By DAVID N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Makers of fine hardware, since 1936. For 79 years we have been making fine hardware. We manufacture a wide range of period reproductions in our factory and pair with a few select manufacturers to offer the finest in luxury hardware for kitchen, bath, and furniture.
Horton Brasses (horton-brasses.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 584 reviews with 5 stars · Clear filters
Great product delivered quickly and works great.
By DAVID N.
I appreciate how I'm not on my own left to figure out what I need...there's actually someone there who responds in real time to my questions so I can be sure I'm ordering the correct products
By peter L.
Always great quality and fast shipping!
By James Z.
Great service and quality parts
By Robert B.
I ordered some knobs from Horton Brasses for a new cabinet I'm having made. The knobs came quickly, and they were exactly as pictured online. After I got them, my cabinet guy told me that I ordered the wrong screws, so I called Horton and the customer service lady was very helpful. She shipped me the correct screws and they came pronto. I would definitely order from this company again.
By Teri S.
fast delivery,product arrived just as advertised-excellent customer service-highly recommended
By judith D.
When I needed something in a hurry, Horton made sure I did. Plus the people were nice as well as attentive.
By PETER
I love working with Horton Brasses! The lead times are always quick and we recently purchased a huge quantity of knobs for a commercial job and they all came quickly and packaged extremely well. The few that we had problems with they replaced no problem. Will definitely continue using them as much as possible.
By Rachel P.