Responsive customer service and creativity
Great working with Orion to resolve a matter that others could not. Helped to create a solution by modifying a product for a specific function. Thanks
By H. M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Makers of fine hardware, since 1936. For 79 years we have been making fine hardware. We manufacture a wide range of period reproductions in our factory and pair with a few select manufacturers to offer the finest in luxury hardware for kitchen, bath, and furniture.
Horton Brasses (horton-brasses.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Great working with Orion to resolve a matter that others could not. Helped to create a solution by modifying a product for a specific function. Thanks
By H. M.
I bought a dresser that needed replacement ring pulls since two had previously been replaced with plain knobs. I had a difficult time finding replacements that were big enough until I found Horton Brasses. I ordered a set of the pulls and they arrived within the week and are beautiful, quality pulls. The finish is lovely and the dresser is looking good!
By Jane
Have used Horten numerous times and have always been satisfied with quality and quickness to shipping.
By Joyce
Good Stuff, as described
By Carl S.
I ordered 6" pins for an antique four poster bed. Kept my fingers crossed that they would fit. THey arrived ahead of the date espected in excelant working order. I would have been happy with the service even if they did not fit...But they did fit perfectly. Awesome.
By N. C.
Great service and a huge selection.
By M. P.
Easy site to order from
By Scott B.
We love the well made products and quick service we have enjoyed for over 40 years. The products always match their pictures along with screws etc, that comes with them. For years Mary has shipped our items and now Amy packed our last order very well. We have been happy customer.
By James S.