Accurate and fast.
I ordered a specialized hinge which is only sold by a few companies. It was shipped the next business day via USPS. I am extremely pleased with the quality of the hinge and the service.
By R R D.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Makers of fine hardware, since 1936. For 79 years we have been making fine hardware. We manufacture a wide range of period reproductions in our factory and pair with a few select manufacturers to offer the finest in luxury hardware for kitchen, bath, and furniture.
Horton Brasses (horton-brasses.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 584 reviews with 5 stars · Clear filters
I ordered a specialized hinge which is only sold by a few companies. It was shipped the next business day via USPS. I am extremely pleased with the quality of the hinge and the service.
By R R D.
horton brasses has excellent products and excellent service. ive used many of their products from knobs to hinges to locks and they have been far better than any other ive tried.i highly recommend their product
By brad
Good quality; good service; good website.
By Pam
Good quality and shipped very quickly.
By Howard Y.
Products and service are always first class.
By Neil R.
The order received was exactly as ordered, and the product was excellent. It shipped within a day and I received it much faster than expected. Couldn't be more satisfied with this order.
By Thomas B.
I ordered two bails for my antique Chippendale dresser, as two had been lost over the years as the piece went through generations. One fit perfectly, the other was too short given some of the wear and tear. I called Horton Brasses and they immediately sent me the next size up, before I had even mailed back the original. The new bail fits great - and I couldn't be happier. Will definitely buy from them again.
By Erica J.
The very best hardware,fair prices,excellent service!!
By Jerry D.