Not working
Not working with error message: Unable do connect to the remote partner.
By KIRSCH I.
Response from HopToDesk· Oct 24, 2023
Hi, sounds like you are using an old version. Please uninstall and download the latest version from our website.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HopToDesk.com is a free remote desktop software service for personal use or business use. Connect with any device from anywhere. With unique IT solutions that allow team members to troubleshoot work from home employees' devices. Access your computer or business while working or traveling remotely.
HopToDesk (hoptodesk.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
68 approved reviews, newest moderated first
Not working with error message: Unable do connect to the remote partner.
By KIRSCH I.
Response from HopToDesk· Oct 24, 2023
Hi, sounds like you are using an old version. Please uninstall and download the latest version from our website.
Very good performance. Solid graphics and remote control
By Anders Ö.
BY FAR the best remote desktop program. It's free, it's easy to use (similar to the famous ones), it has a great application on mobile, and it's open source. In my opinion, it's too good to be true. They only thing I would improve is the file transfer, so that user can drag and drop files from computer to computer (and maybe improve the handling of a remote mobile device, although that might depend on each device). Awesome program. Let's hope they don't make it expensive to use 😜
By Anastasis P.
I used Rustdesk, which is Foss and privacy conscious. but the main issue i faced was that it was some times slow and lags. That's not the case with Hoptodesk!. But one thing i want to point out is that is that FileTransfer button was not workind during session, dunno why. Overall Loved the app and Security and performance it provides.
By mr Q.
precisa melhorar a conexão ao pc remoto. estou utilizando a versão mais recente baixado no próprio site Version:1.40.4
By Robson
Response from HopToDesk· May 17, 2023
Hi, please contact customer support. We would love to help. Most likely you are using an old version the app. The newest version can be found on our website.
Excelente programa para acesso remoto, mas ultimamente em algumas conexões tem aparecido apenas uma tela preta, ficando impossivel de usar....gostaria de alguma dica sobre o que possa ser....
By Carlos
Response from HopToDesk· Apr 21, 2023
Thank you for the review, it sounds like you are using an outdated version, please try our latest version 1.40.4
our firewall blocks Singapore. hoptodesk fails when Singapore is blocked. we do not trust Singapore; we do not trust hoptodesk
By G W.
Response from HopToDesk· Apr 3, 2023
Hi, we are an US based company and use servers from well established and trusted data centers all over the world. Depending on your location we connect you to the closest one.
Free and Amazing! Thanks!
By Kris