Ordered the wrong size on accident and…
Ordered the wrong size on accident and didn't realize it until my next order had auto-shipped. I emailed Honest Paws customer service and received a quick and helpful response from Jonathan. He was able to cancel my auto-ship/recurring order (so that I can order the correct size) and also agreed to refund my money for the shipment that was in route, once I confirmed I would return it. I couldn't ask for a better experience!
By Chasty U.
Response from Honest Paws· Aug 5, 2021
Thanks for sharing your experience with us, Chasty! We're glad that Jonathan was able to help you, we'll surely share this with the rest of the team. We do our best to provide excellent customer experience and your feedback is highly appreciated! - Cynderly


