Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,736 reviews
Honest PawsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,736 approved reviews, newest moderated first
Looked up my account for my return and processed my refund
By deanna V.
Response from Honest Paws· Mar 7, 2024
I'm so happy our customer experience team was able to take care of that right away for you! -Crystal
I couldn’t get the coupon to work, emailed customer service and they issued a refund back to me!!! How awesome!!!!
By Jennifer M.
Response from Honest Paws· Mar 7, 2024
That's fantastic to hear! We're glad our team was able to assist you promptly. Thank you for sharing your feedback with us. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 💖🐾
Timely response & issue was resolved quickly. Miriam was a great help!
By Jason
Response from Honest Paws· Mar 7, 2024
Thank you for sharing your feedback with us. We are happy to hear that you had a positive experience with our team and that Miriam resolved your issue quickly! If you need further assistance in the future, please don't hesitate to reach out. We are always here to help. Thank you for choosing our company! ~From Your Honest Paws Family 💖🐾
The CBD oil works for our 8 1/2 year old St Bernard. He was having a lot of difficulty climbing the stairs and now he is much more able to climb and descend them.
By Daniel T.
Response from Honest Paws· Mar 7, 2024
Thanks for sharing your positive experience! We're glad our CBD oil has helped improve your St. Bernard's mobility and quality of life. We appreciate your trust in our product, and we're always here to help if you have any further questions or concerns! ~From Your Honest Paws Family 💖🐾
I had an issue with the products I purchased being too hard for my puppies. Customer Service (Genesis) was extremely helpful and quickly resolved the issue for me. I love these products - they are truly helpful with my elderly dog as well as my highly excited/overactive puppy. Great experience with customer service. I'm a happy customer for sure.
By Patti W.
Response from Honest Paws· Mar 6, 2024
We appreciate your kind words about Genesis assistance. Your experience is important to us, and we're here to support you . If you ever have further questions or need anything, don't hesitate to reach out. Thank you for choosing Honest Paws. -Miriam
Genesis was extremely responsive and available - making sure to follow up to ensure my satisfaction.
By Rachel
Response from Honest Paws· Mar 6, 2024
We appreciate your kind words about Genesis assistance. Your experience is important to us, and we're here to support you . If you ever have further questions or need anything, don't hesitate to reach out. Thank you for choosing Honest Paws. -Miriam
Person attention was very much appreciated.
By Karen Newman A.
Response from Honest Paws· Mar 6, 2024
We're glad to hear you found our process prompt, this is what we always aim for. Thanks for sharing your experience with us. If you need anything else, please don't hesitate to reach out. -Miriam
Great product fast delivery
By Jeanne D.
Response from Honest Paws· Mar 5, 2024
Thank you for your feedback! We're glad you're satisfied with our delivery service. Thanks for sharing your experience with us. If you need anything else, please don't hesitate to reach out. -Miriam
