I never received my order
I never received my order
By Melanie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.
Hominter (hominter.com) has 209 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
209 approved reviews, newest moderated first
I never received my order
By Melanie
I paid for tiles on 08/02/2022. Still nothing for over a month. No shipping information. No phone number to call. No response to messages on website or emails. Order on site says processed, but nothing. Requesting refund through Paypal.
By Patti
Amazing tiles and amazing customer sevice I used it for our office renovation. It came out very grand.
By Thirumalesh V.
Everything on time and great shape.
By Mark S.
Missing some of my order
By Linda A.
Love the tiles. They look better than even the picture on web. We have not installed yet but will be here soon. They are all wrapped well and appear to all be in top shape.
By Lynn W.
I am very pleased with my purchase from Hominter. My backsplash tiles are exactly what I want to make my kitchen truly one of a kind. I can’t wait to get started! My shipment arrived very quickly and, I believe, with no broken pieces. (I haven’t opened each box but the boxes appear undamaged.) Thank you for offering this original option, unavailable anywhere else!
By Lenel in O.
The tile arrived today and it is absolutely beautiful! Just like it was pictured. I only gave 4 stars because of the communication problems with the company to start with. I am very please with the tile. None broken. Packaged very well.
By Terry D.
Response from Hominter· Aug 23, 2021
Hi there, thanks for your order. the tiles are ready, express promised to pick on Monday, we will udpate the tracking number to you when they pick up, thank you.