HomeyfadReviews of homeyfad.com

131 Continental Dr, Suite 305, Newark, Delaware

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3.1/ 5

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174 reviews

Homeyfad3.1Average

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About Homeyfad

Homeyfad is listed under Furniture Stores in Newark, Delaware.

Homeyfad (homeyfad.com) has 174 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.

Also known as: homeyfad.com
Website: homeyfad.com
Category: Furniture Stores
Location: Newark, Delaware
Listed on The Fair Hearing: 2026

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Nov 8, 2025

Buyer Beware!

I would urge everyone to stay away from this company. Their product descriptions on their website can be inaccurate, and when you receive the goods, and find out that you're not getting what was described, it is impossible to return the items. This is because they ship the goods directly from China and have no domestic return address. They advertise "free returns," but you have to pay for shipping to China. As it turns out, the shipping costs can be equal to, if not higher, than the price of the goods. They will not offer any help to pay for shipping even though they have misdescribed/mischaracterized the items on their website. Just an awful experience. Update: As you can see from their response, they simply declare that the problem is me, not them (and they are the ultimate judges), and then fail to address the real problem that everyone should know: they make no accommodations for returns. They insist that you return the items to China, and this makes the cost of almost any return more than the price of the product. Any legitimate company doing business in the US would make it possible to return the items to a US address. As for the dispute in question, they claim that the image on the website matches the product. But since purchasing the product, they have taken down the link I purchased from and now list the same products on a different link (hence changing the images on the site). And even on the current website, they list the same chair as both "dark brown" and "red". The product is clearly brown (not "red" as described in my purchase order), and I provided photos to show that (they claim it's lighting, haha). But here again, even if there's a way in which I'm to blame, any respectable company would have a mechanism set up to help deal with situations where the buyer is confused or makes a mistake. There is no such mechanism. Thus, buyer beware!

By Matthew M.

Response from Homeyfad· Nov 10, 2025

Dear Matthew Meyer, Thank you for reaching out and for sharing your feedback. We’re truly sorry to hear that you’re disappointed with your recent purchase and we completely understand your concern regarding the color difference. We’ve carefully reviewed your order and the product listing. The item you received matches the photos shown on our website; however, we understand that color tones can appear slightly different in person due to lighting, screen display settings, and individual perception. In fact, the color shown in the images is consistent with the actual product. Therefore, according to our return policy statement, for returns that are not due to product quality issues or appearance defects, we offer a partial refund (excluding the shipping cost), and the return shipping cost will be the responsibility of the customer. You can view our full return policy here: https://homeyfad.com/pages/30-day-return-policy. We hope for your understanding. If you need any assistance, please feel free to contact us at [email protected] — we’ll be happy to help. We also truly appreciate your kind suggestion about improving the product description on our website. Your feedback is very valuable, and we’ll carefully review it to make sure our listings are clearer for future customers. Thank you again for sharing your thoughts with us! Sincerely, HomeyFad Team