Homestead TechnologiesReviews of homestead.com

I've had nothing but problems with this company and their customer support is very poor. They direct you to an online community for help from other website owners or you can call an American number which from the UK will cost an absolute fortune. There is no support email to contact them and the only other way of contact is via messenger and mostly they don't answer. If they do they direct you to the community. Most of the tutorials are outdated. When I googled a problem I got a tutorial from 2012 that was no help at all because the website builder has obviously been upgraded. I have been having problems with my web builder publishing to the internet and despite contact with them they have yet to help other than direct me to a community. The mobile web builder is very poor and if you post images it cuts the top and bottom off them. I have found them really slow to help but very quick to take the subscription out monthly. Basically their customer service is extremely poor, it's as if they don't care at all. It's very frustrating to pay for a service that isn't working and there is no help when needed. I would recommend anyone looking to build a website to stay well clear of homestead. There are better alternatives out there for less money.

This could possibly be the worst company I have ever worked with. Do yourself a favor and run in the opposite direction. They have zero contacts in the United states. All of their tech is subcontracted out in the Philippines. Their system is outdated and their email never works. JOKE...

They are absolutely terrible, outdated, support closed on weekends, no live chat, service goes down frequently.

As far as I can tell this company supports scams. A survival spade was advertised via YouTube through this company. I placed order on 9/26/20, they took my money, and now you can’t reach anybody. Don’t trust them

So, giving an unbiased review can sometimes be tough for me. I have both Homestead and GoDaddy so I'll use that comparison. I can say with confidence that while you'll pay a bit more (for example you'll pay about 275 annually for the Business package with Homestead vs around 175 annually for a similar package with GoDaddy's builder called GoCentral) if you're building one site, the Business package with Homestead you get unlimited sites! So you just have to pay for the domains. Homestead WebsiteBuilder has a bit more functionality than GoDaddy's GoCentral, but it can be a bit more difficult to learn. It's not hard by any means, but still a steeper curve than GoCentral. Many (if not all, honestly) of the "HORRIBLE OMG" reviews are gonna be user error and people that don't care to manage their account or are just lazy or incompetent. If you run a business, it's your job as the business owner to maintain and manage your online presence. If you get charged for a renewal and you don't know about it, THAT IS YOUR OWN FAULT. Some call Homestead the "Fisher Price" of hosting because it doesn't have any advanced functionality like wordpress hosting, database or file management. If you're just needing a basic site or to sell a few products online and have little or no tech knowledge but you're willing to learn, homestead is going to be PERFECT for you. If you need that advanced functionality, Homestead isn't for you. Then again you probably already know that. AS FOR THEIR SUPPORT: Here's the deal with that. Call in during business hours. It's not hard. Talking to someone on a phone is not a difficult process. It's a small team so you gotta be patient when on hold. Don't be an assh*le to the rep and I *PROMISE YOU* they'll go out of their way to help you. I've always had VERY positive experiences with them.

I had a site with them for 10 years and paid always. They did nothing for me except have my site on-line, never reviewed it, never gave any suggestions.... you get the picture. In January of 2018, I went on line and cancelled my services as per their instructions. I find out today (June11,2018) that they continued to bill my account, that is 5 months of billing!!! I know the website was no longer on-line as I got notifications that I had so many days to change my mind!!! When I called they said they had no indication I had cancelled...... TOTAL SCAM BE WARY OF THIS COMPANY!!! Because I no longer have that email address I can not access my email. Very unhappy customer. Develop your own site and pay pennies to have it hosted through Wordpress!!

Hey - Like I said, I have been a customer since the beginning when it was done out of his garage and most happy

We have about 10 websites on Homestead. We find their 800# support people pretty good. It does have some minor limitations but we like it. The service is reliable. We are not crazy about the online sitebuilder and prefer to use the sitebuilder on laptops, but they continue to support both platforms. It's not bleeding edge but you can get a good looking site with good support for a reasonable cost.